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Gates of Elkhart - Service Center

Elkhart, IN

4.1
94 Reviews

94 Reviews of Gates of Elkhart - Service Center

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July 03, 2020

Very pleased with my service.Had an oil change on my Very pleased with my service. Had an oil change on my 2014 impala. Will be back for the next one and all other work on my car. More

by MARBAUGH13
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2020

Always appreciate Kevin and the rest of the crew at the Gates Service Dept. Fast, friendly, and knowledgeable. Appreciate their honesty and recommendations for my vehicle. More

by Betty
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2020

Complete service oriented.I was pleased to have an Complete service oriented. I was pleased to have an appointment for a lift on my toyota SR5. Although I had a medical issue and covid restrictions, More

by chasfer69
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : all service team professionals
May 27, 2020

Thank you for helping my dad Kevin helped my dad with an oil change and new tires on their VW Jetta. Kevin and Erica helped out my dad and they found the best options available fo More

by jc1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica
May 28, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your 5-Star rating and great feedback! Thank you and thanks to your dad for allowing us to assist him. Kevin, Erica, and our team work hard to find the best options for every customer situation. Thank you for your business and thanks for choosing Gates!

May 25, 2020

They did not do a good inspection before I purchase the vehicle I've had several issues they were supposed to get me a second key they never did it their quality control with their vehicle needs a severe u More

by SPEED000921
Recommend Dealer
No
Employees Worked With
Kevin Scheibelhut
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Howe, Joe Johnson
May 21, 2020

Love going to gates. They got me in and out of their shop fast and smooth. Whenever I go in it’s always helpful people right there ready to help. Very pleased More

by Gracie
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hooks
May 21, 2020 -

Gates of Elkhart responded

Hey Gracie, Thank you for your great review and 5-Star rating! Our team works tirelessly to deliver exceptional service to our customers. Thank you for your business and we look forward to serving you again. Thanks for choosing Gates!

May 19, 2020

excellance went to gates for oil change and they worked us right in wonderful dealership also got a coupon for discount on next oil change and tire rotation More

by CEDAVIS25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember names but service was great
May 19, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to seeing you again. Thank you for allowing us to assist you and Thanks for choosing Gates!

May 11, 2020

I worked with Ian at the Elkhart location. Overall he was really nice and helpful in helping me get a vehicle. The manager that he was consulting with to negotiate on a vehicle I didn't really didn't like ho More

by janae605@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ian Holdread
May 12, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your feedback about your visit here with us! Ian does an excellent job assisting customers and helping them get into the right vehicle. We appreciate that you took the time to share ways we can improve. We will look into how we can continue to improve and make things better. Thank you for your business! We are working hard to make your next visit with us 5-Stars across the board.

May 08, 2020

Always GREAT service!! The lady who works the service desk is always friendly and greets you with a smile. I believe her name is Erica!? More

by DONNADAVID
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ?? Erica??
May 08, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your great review and your experience with us! Kevin and our team bring great service to every interaction and we are thankful to have assisted you. If we can assist you further then please let us know. Thanks for choosing Gates!

April 15, 2020

best service center in ELKHART gates in Elkhart always gets me in super fast and their rates are lowest i could find in town! going to Gates each time has SAVED me A LOT of MONEY!!! More

by E.N.SEG18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
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