Kevin Scheibelhut

They had my vehicle for 3wks to replace a transmission. We got the vehicle back and there's damage to my bumper, my radio is statically & shorting out maybe due to them checking my A/C issue in my dash, an We got the vehicle back and there's damage to my bumper, my radio is statically & shorting out maybe due to them checking my A/C issue in my dash, and the receptionist took our registration out of our vehicle to verify the owners name (she said via phone call) because the tow guy just dropped the vehicle off and didn't tell them why it was there to be serviced. And we yet to receive the registration by via mail as promised and its been 11days today! Totally not Happy!!! More

by trisha_brant Verified Customer Verified Customer

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It took longer than expected for repairs and still had to bring the truck back in because we still had a leak. Tina was very helpful. bring the truck back in because we still had a leak. Tina was very helpful. More

by oakridgeestates Verified Customer Verified Customer

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My sales person was amazing thank you Tom. Tina was very friendly as well. However, the service manager Kevin was awful and I would sincerely like to file a complaint against him. Tina was very friendly as well. However, the service manager Kevin was awful and I would sincerely like to file a complaint against him. More

by cmallen0516 Verified Customer Verified Customer

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Very nice and efficient staff. Appointments are always on time. Ladies at the front desk are kind and knowledgeable. Appointments are always on time. Ladies at the front desk are kind and knowledgeable. More

by shouse647 Verified Customer Verified Customer

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It took longer than expected to complete the repairs, but we are very happy with the work. Tina was very helpful during the whole process. we are very happy with the work. Tina was very helpful during the whole process. More

by oakridgeestates Verified Customer Verified Customer

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Great service to help maintain my vehicle. I am glad to have purchased my SUV from Gates of Elkhart. I am glad to have purchased my SUV from Gates of Elkhart. More

by hlsdllc-hugh Verified Customer Verified Customer

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Service department salesman and all treated me with respect and I'm grateful for the service department for handling my service requirements and repairs. respect and I'm grateful for the service department for handling my service requirements and repairs. More

by baileyr1917 Verified Customer Verified Customer

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The service department is great. Tina, Erica and Kevin are really professional. Explain stuff to you and they're awesome. The best service department that I've ever seen. Tina, Erica and Kevin are really professional. Explain stuff to you and they're awesome. The best service department that I've ever seen. More

by tony alwine Verified Customer Verified Customer

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Everyone was very professional. All my issues were addressed. I was treated with respect & they stayed in contact with me the whole time. All my issues were addressed. I was treated with respect & they stayed in contact with me the whole time. More

by craftbristol Verified Customer Verified Customer

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Friendly people working there working at the service desk and they listen to you say desk and they listen to you say More

by Rudolphstadlhofer Verified Customer Verified Customer

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