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Gates of Granger
Granger, IN
1,062 Reviews
You owe it to yourself to have a quality used vehicle, and you owe it yourself to come to Gates of Granger. We have hundreds of used vehicles that are sure to provide you with anything and everything that you may need. We have cars, trucks, SUVs, and vans for sale at our dealership in Granger.
Every one of our vehicles is inspected for quality to make sure that you get a car that is reliable. When you need your car serviced, just bring it over to Gates of Granger’s service department right in Granger, IN. We will take care of anything that may be wrong with your vehicle, as well as any routine maintenance that you may need.
With our professional service team and our amazing selection of used vehicles, you really can never go wrong by coming to Gates of Granger.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,062 reviews
March 22, 2019
quick and easy car buying experience Working with Jerry Gross has been the best car buying experience we’ve ever had. He went out of his way to get us the kind of car we were looking for. Working with Jerry Gross has been the best car buying experience we’ve ever had. He went out of his way to get us the kind of car we were looking for. The dealership is packed full of energized nice people and it’s just an overall great experience when buying a car from here! More
by Sammie8201
Employees Worked With
Jerry Gross
March 22, 2019
Flexible staff worked with us on our terms. Our salesman Jerry was excellent. He made it easy to purchase the vehicle we desired without pressuring us into something more expensive. They also ga Our salesman Jerry was excellent. He made it easy to purchase the vehicle we desired without pressuring us into something more expensive. They also gave us great value for our trade-in. More
by Weldy2305
Employees Worked With
Jerry Gross
March 22, 2019
Service is important A great service rep and service. Great place to buy a car. Several family members have bought cars here. I would buy again. Thank you A great service rep and service. Great place to buy a car. Several family members have bought cars here. I would buy again. Thank you More
by CK2!
March 22, 2019
Customer service Jesse was wonderful. He wasn’t pushy or overbearing. He listened to what we were looking for and made us comfortable. Xavier was very helpful in filin Jesse was wonderful. He wasn’t pushy or overbearing. He listened to what we were looking for and made us comfortable. Xavier was very helpful in filing paperwork as well. Everyone was welcoming and seemed genuinely happy to have us there. We will definitely come back when it is time to buy the next car! More
by Mashke2015
March 18, 2019
Oil change and maintenance This was my first time to the Granger gates. Are usually go to Mishawaka on McKinley. I was a little disappointed I called ahead and they told me no This was my first time to the Granger gates. Are usually go to Mishawaka on McKinley. I was a little disappointed I called ahead and they told me no one was waiting for a walk in oil change. And I got there I waited over two hours for this service. Could’ve been they were shortstaffed or someone called in or whatever, but nothing was said the whole two hours as to where working on it or it’ll be this long or whatever. I think some updates would have been helpful as opposed to just sitting there in waiting More
by ANITAWILLIS51656
Verified CustomerEmployees Worked With
March 13, 2019
excellent work all the time The service department has always done excellent work on my truck. Easy to make appointments. The work is done right the first time and for a fair pri The service department has always done excellent work on my truck. Easy to make appointments. The work is done right the first time and for a fair price More
by PAUL1989
Employees Worked With
March 13, 2019
Wonderful experience with Christian. Christian was the most wonderful salesperson that we've ever worked with. He asked us, in detail, what we needed and listened carefully. Then he went Christian was the most wonderful salesperson that we've ever worked with. He asked us, in detail, what we needed and listened carefully. Then he went out and found exactly what we were looking for! Overall, he was very professional, kind, and humble. A very charismatic person. I highly recommend seeking him out and working with him. More
by davidandsuz08
Employees Worked With
Christian Alvarez
February 28, 2019
Horrible I went in for a new car. I picked out the one I wanted but it was at a different dealership so we drove 40 min to pick it up. When we got there, he ex I went in for a new car. I picked out the one I wanted but it was at a different dealership so we drove 40 min to pick it up. When we got there, he explained the seat was broken and that was the only thing wrong with the car. So we took it back to start the paperwork and they let me take it home that day but scheduled an appt to bring it in for the seat and a detail. After having the car for a couple days, I noticed things that made me question whether the car was inspected or not such as a flat tire, no wiper fluid and a hard pull to the right when driving over 40. So I took the car in for the flat tire and they treated me stupid, saying salt got into the beads and that’s it. But the salt can’t get in there without the beads being loose. I went back again on my appt and voiced my concerns and asked them to inspect the car because I didn’t trust the other dealership. He agreed to do so. I came back and got my car and when I got home I realized I STILL did not have washer fluid (and still a tough pull to the right). I took it upon myself to fill the washer fluid and discovered not only did they not clean my engine bay, I had no hood prop. This means NEITHER of the dealerships actually inspected my car. So, I called the dealership and the manager spoke to me and his words for my issues were... and I quote.... “I don’t mean to shift the blame but I wish you would have checked and said something before you left.” Somehow this became my fault because I didn’t check to make sure they did their job. I took it back once again and requested a FULL detail, a hood rod AND and inspection report stating the car is in good health. They agreed. I’m called back once again to pick my car up and when I get there my salesman was not even there. No one knew what inspection report I was asking for either. So, I didn’t get my inspection report like asked and I was treated like i had no clue what I was talking about and my requests and concerns were completely ignored.... but hey, at least my engine is clean right?! More
by madelyngeorge
Employees Worked With
Chris the manager, Alex Murray
February 18, 2019
excellent Purchased many cars and this was by far the best experience ever. Everyone made me feel welcome . clean environment all smiles. Left very happy and wo Purchased many cars and this was by far the best experience ever. Everyone made me feel welcome . clean environment all smiles. Left very happy and would recommend others More
by egick214
Employees Worked With
Jerry Gross
February 08, 2019
Awesome experience! The entire Gates team(Jesse, Andy and Chris) were great people to work with! They were knowledgeable, friendly and made sure we were happy with our pu The entire Gates team(Jesse, Andy and Chris) were great people to work with! They were knowledgeable, friendly and made sure we were happy with our purchase! We will definitely return when we make another vehicle purchase!!! More
by joshnelson53
Employees Worked With
