Gates of Granger

The buying process was fine, but the after-sales service was very disappointing. After the sale, I felt ignored and unsupported regarding my vehicle. Customer service needs serious improvement. was very disappointing. After the sale, I felt ignored and unsupported regarding my vehicle. Customer service needs serious improvement. More

Very easy to work with. Attentive to our needs. He found me the perfect vehicle Attentive to our needs. He found me the perfect vehicle More

Everyone at Gates of Granger was incredibly helpful and friendly! We were looking for a Honda or Toyota SUV when I came across the Honda CR-V being advertised online. Cerrae reached out to us and we schedu friendly! We were looking for a Honda or Toyota SUV when I came across the Honda CR-V being advertised online. Cerrae reached out to us and we scheduled an appointment to come look at the vehicle. Upon arrival, we were greeted with friendly smiles and assistance from sales staff. Tim P. was our sales representative who assisted in showing us the vehicle and taking us on a test drive. Tim was very helpful in providing the history and details of the vehicle which ultimately helped inform our purchase. We decided to go home with the vehicle. Cody Klein helped us get all the paperwork and finances settled. He was very engaged and made the process a good experience with good, friendly conversation. When all was said and done Tim even helped us get it home by driving it there for us as we only had one licensed driver. Thank you to everyone at Gates of Granger! More

Awesome people at this dealership. They treat the customer with respect and care. Proactive and thoughtful in their timely contacts with the customer They treat the customer with respect and care. Proactive and thoughtful in their timely contacts with the customer More

The dealer reviews the damage to our vehicle very quickly. Wrote up the results very timely. quickly. Wrote up the results very timely. More

Best experience ever! Entered anxious, left thoroughly satisfied. They took care of us- Austin even treated us to lunch and Cody made the paperwork a breeze! Awesome! A+++ Entered anxious, left thoroughly satisfied. They took care of us- Austin even treated us to lunch and Cody made the paperwork a breeze! Awesome! A+++ More

Helpful & gave us what we needed. wasn’t pushy. Highly recommend Austin! Will always go back to him. wasn’t pushy. Highly recommend Austin! Will always go back to him. More

I wasn't planning on buying a vehicle that day. We took my daughter up to Gates to look at a 2025 Hyundai Elantra, which she bought. Then I started looking around and there it was, a 2025 Chevy Bla We took my daughter up to Gates to look at a 2025 Hyundai Elantra, which she bought. Then I started looking around and there it was, a 2025 Chevy Blazer. I had to have it and traded my 2017 Equinox on it. John sold 2 cars that day. Not bad for a Saturday. More

Great experience. John was very accommodating, very helpful. I would highly recommend Gates of Granger and John! John was very accommodating, very helpful. I would highly recommend Gates of Granger and John! More

We've bought numerous cars from Gates and I've always had good experiences, their trade-in values are very fair as well as their bottom line on their cars. As long as they continue to do that, I will continu good experiences, their trade-in values are very fair as well as their bottom line on their cars. As long as they continue to do that, I will continue to buy cars from them. Chris emberton is definitely a top-notch sales manager and has been helpful every time. We'll be ready next month for another vehicle purchase! More