Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
419 Reviews of Gates of Granger - Service Center
Sort by
March 12, 2020
Excellent customer service. Was treated well. Technicians know what they’re doing. Well trained. Good management. Double checked technicians work. Without good leaders you can’t have a good team, that’s why know what they’re doing. Well trained. Good management. Double checked technicians work. Without good leaders you can’t have a good team, that’s why this gates is the best one around, they know their xxxx More
by Andrewd4
Verified CustomerEmployees Worked With
Isaiah
Helpful March 09, 2020
Always greeted upon arrival. Very friendly. They Always greeted upon arrival. Very friendly. They explain everything that is needed. Not pushy The price is reasonable. Maybe the coffee c Always greeted upon arrival. Very friendly. They explain everything that is needed. Not pushy The price is reasonable. Maybe the coffee could use some improvement More
by SWKLEIMAN
Employees Worked With
February 24, 2020
Received good service for the time of day I asked for the work to be done. Thank you for working me in on short notice and finishing timely work to be done. Thank you for working me in on short notice and finishing timely More
by BRIAN.CHENDRICHS53
Employees Worked With
February 19, 2020
Excellent Customer Service The service guy is always nice and makes me feel welcomed with every visit. I would go back for service for another oil change. Thanks. The service guy is always nice and makes me feel welcomed with every visit. I would go back for service for another oil change. Thanks. More
by NESSAW3650
February 17, 2020
Nice employees.Unfortunately after 2 visits and a part being ordered that was the wrong part I was told, they had it repaired. It’s not . being ordered that was the wrong part I was told, they had it repaired. It’s not . More
by HURRICANEPD
Employees Worked With
February 15, 2020
Best guy ever Andrew helped made feel like family and worked with me in every way to help me and get everything I needed and wanted.... worked with me in every way to help me and get everything I needed and wanted.... More
by jpagan2333
Employees Worked With
Xavier Williams , Andrew Claeys
February 07, 2020
friendly and fast I have always dealt with Gates and have been very satisfied. Bought several cars from them .Very glad they have a service center in Granger. I have always dealt with Gates and have been very satisfied. Bought several cars from them .Very glad they have a service center in Granger. More
by JL1199
Employees Worked With
January 27, 2020
friendly and helpful the two gentlemen that helped me were very helpful and friendly and had our vehicle ready in good time to pick up that morning . thank you the two gentlemen that helped me were very helpful and friendly and had our vehicle ready in good time to pick up that morning . thank you More
by mjohn316
Employees Worked With
two young guys on saturday morning
November 11, 2019
Tire repair When I Got this car the first day you fixed this same tire and you said it was the seal. Now I bring it back for the same problem on the same tire and When I Got this car the first day you fixed this same tire and you said it was the seal. Now I bring it back for the same problem on the same tire and you charge me. To me that's just not right when you see it on your own screen. But thank you for the repair. I'll all way's use GATE'S OF GRANGER! More
by CREBBS
Employees Worked With
Not sure
October 21, 2019
Oil Change Went in for oil change and tire rotation. Also, had a problem with a tire losing air. They found a nail in the tire. They kept me informed all alon Went in for oil change and tire rotation. Also, had a problem with a tire losing air. They found a nail in the tire. They kept me informed all along the process and I was out of there in a reasonable amount of time! More
by STEPHANIEWAGONER
Employees Worked With
