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Gates of Granger - Service Center

Granger, IN

4.5
529 Reviews

529 Reviews of Gates of Granger - Service Center

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November 09, 2024

They went above and beyond what they were required to do, they kept me updated on the status of my car and were extremely helpful and friendly. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop, the entire crew, especially Danielle Schmidt.
November 08, 2024

Simple give a incorrect diagnostic and repair option. Glad i got a second opinion, saved 1200, just crazy. I've bought 4 vehicles, possibly my last. More

by timlgould1
Recommend Dealer
No
Employees Worked With
Mary Stienke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

The auto repair shop missed two items for repair on my vehicle after an accident. They stated they would perform a thorough inspection and ensure all items were fixed. They were also unable to estimate th More

by Jf
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
November 06, 2024

I luv gates they always there I need them the most and they have wonderful customer service More

by natachagarrett2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Stienke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Emberton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
AUSTIN TRUEX
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Shelton, Samuel Rajski
Nov 15, 2024 -

Gates of Granger responded

Thank you so much for your 5 star review!!

November 04, 2024

Great Service! Mary is a huge help and always keeps me in the loop. She's been helping me for years. More

by trbsggp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Gates of Granger responded

Thank you so much for your five star review!!

October 28, 2024

Everyone at the dealership was extremely nice, very helpful and just so easy to work with More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Chris Emberton
5.0
This rating includes all reviews, with more weight given to recent reviews.
AUSTIN TRUEX
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean in financing
Nov 15, 2024 -

Gates of Granger responded

Thank you so much for your 5 star review! We really appreciate your business!

October 28, 2024

Super great service! They are fast, honest, and affordable. Mary is always wonderful to work with! More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Gates of Granger responded

Thank you so much for your 5 star review! We really appreciate your business!!

October 28, 2024

They are close to my home. , and kept me informed of everything they were doing. I really appreciated that More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Gates of Granger responded

Thank you so much for your 5 star review!!

October 23, 2024

Great service, was in and out in an hour last time I was their. Friendly when greeted, and services where explained beforehand. More

by JAMESBECRAFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Gates of Granger responded

Thank you so much for the kind words and your review! We really appreciate your business!

October 17, 2024

Great customer service! Their prices were competitive and service was friendly. They also took me home while they serviced my vehicle and picked me up when it was ready! 5 s More

by GRGAZETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Gates of Granger responded

Thank you for your business and the 5 star review!!

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