Gateway Buick GMC

Priced Sierra and Silverado, the GMC is a better truck and Gateway is a better dealership than any Chevy or other GMC places I went. and Gateway is a better dealership than any Chevy or other GMC places I went. More

The dealership is great!! I love the attention they give to my car. I suggest that you join the forum for your car if you purchased a new one as that will tell you a lot of the things that you may forget, o to my car. I suggest that you join the forum for your car if you purchased a new one as that will tell you a lot of the things that you may forget, otherwise you can still call the service department and they will help!! That is why they are awesome!! More

When i brought my vehicle in, they told me it would take 30 - 45 minutes for the oil change. I thought they were under estimating it like most dealerships, but it was done on time. And they also washed it 30 - 45 minutes for the oil change. I thought they were under estimating it like most dealerships, but it was done on time. And they also washed it for me. More

Kelly is very personable, not at all a pushy salesman.....There was some hail damage that was not noticed. When the dealership was called, they resolved the issue immediatly. One suggestion ho salesman.....There was some hail damage that was not noticed. When the dealership was called, they resolved the issue immediatly. One suggestion however,,,the inconvenience to the customer is an area where improvement could be made. Sales are difficult these days, and the customer experience is what keeps the customer coming back...Also make sure the sales people are upto date on relevant articles portraying your brand as number 1 in a certain area. All in all a very pleasant experience. More

Gateway has always been very professional and timely in their service and follow up calls. I would highly recommend their service dept as they are top notch! their service and follow up calls. I would highly recommend their service dept as they are top notch! More

Robert (my salesman) was friendly, attentive, showed me several options and with each truck he showed me and explained the options and most importantly to me the rebates and discounts with each vehicle. N several options and with each truck he showed me and explained the options and most importantly to me the rebates and discounts with each vehicle. No hassels, didn't have to ask, no run arounds, no time wasted with going back and forth to managers, etc. For me it was far and away the best dealer experience I've ever had, bar none. I had visited 2 other Chevrolet dealerships and an unnamed competitor in the previous 24 hours, and ended up with a more optioned and nicer truck in the price range I needed to be in. I definitly recommend visiting Gateway, and make sure you ask for Robert Pope. More

Charles is always a pleasure to work with. He is very kind, listens and gets everything done...more than I ask for. My car is always clean when I pick it up, inside and out! kind, listens and gets everything done...more than I ask for. My car is always clean when I pick it up, inside and out! More

My interaction with Julian Gutierrez this past visit was very pleasant. He seems to be extremely concerned with helping Gateway's customers, making them feel comfortable with whatever service problems they very pleasant. He seems to be extremely concerned with helping Gateway's customers, making them feel comfortable with whatever service problems they may have, making sure I understood completely what would be done to accomplish the job I needed. It's very obvious to me that Gateway wants their customers to be totally satified with the services they provide. I have had a previous interaction with Julian and Service Manager, Alan Cavin and both were very helpful and wanted to assure that I was being provided outstanding service. I am very glad that I bought my Buick LaCrosse from this dealer. More

I had recently bought my new terrain and had taken it in for my new car detail. While in the lobby I left my wife's CDs next to my chair. They were stolen and they were able to recover them... They were gre for my new car detail. While in the lobby I left my wife's CDs next to my chair. They were stolen and they were able to recover them... They were great. Would type more but on the iPhone and don't really feel like doing this anymore! Thanks! More

I went to Freedom GMC off of 67 first, HORRIBLE idea! They thought just because I was young they could talk down or offer subpar customer service so I left. Went to Gateway GMC the next day and Steven sh They thought just because I was young they could talk down or offer subpar customer service so I left. Went to Gateway GMC the next day and Steven showed me the GMC Acadia I was impressed it was fully loaded but I'd had my eyes on the Yukon Denali...The Yukon that was is in my price range didn't offer half of what the Acadia did, so I decided the Acadia was the best vehicle for myself and my family. Steven and the other employees at Gateway were beyond great! They were attentive and tried their hardest to get me in the vehicle I was comfortable with. They worked with me and thank goodness for that, I used to hate driving but I LOVE driving my Acadia! This dealership offers A+ Customer Service and has a GREAT variety of vehicles. More