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Gateway Chevrolet
Avondale, AZ
8,346 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,347 reviews
Verified Customer
October 16, 2023
Walked into the dealership on a random day just to go check out a car, walked out with my brand new Chevy Trax 2015. I love new whip! :) skrrrrt! check out a car, walked out with my brand new Chevy Trax 2015. I love new whip! :) skrrrrt! More
by RubioJazmin14
Employees Worked With
October 16, 2023
Great customer service! The purchase was nice and easy. I had an issue immediately after purchasing my vehicle. Follow up communication started off kind of rocky, but the is The purchase was nice and easy. I had an issue immediately after purchasing my vehicle. Follow up communication started off kind of rocky, but the issue was resolved and everyone I worked with was wonderful. Quick and efficient service! Thank you! More
by aubreyllgrove
Employees Worked With
Other Employees :
Oscar (sales), Alan (service), Marti (Delivery)
October 16, 2023
I had q good experience with gateway Chevrolet. If I have to buy another vehicle gateway Chevrolet will be my first dealer to visit If I have to buy another vehicle gateway Chevrolet will be my first dealer to visit More
by roblesrolando77
October 16, 2023
The service on my vehicle was outstanding. Cody provided a clear and concise explanation of the issue, and he efficiently resolved it. Cody provided a clear and concise explanation of the issue, and he efficiently resolved it. More
by henryrodas84
Employees Worked With
Cody . Service dept
October 15, 2023
I would recommend this dealership to all my friends, they had great service and fast. had great service and fast. More
by OSCARCOTA99
Employees Worked With
Other Employees :
Both JJ for sales and financing were great! , Jesus Castro
October 15, 2023
Our experience with Gateway has grown worse and worse. This service visit sealed the one star review. For those who did not see our dealership review: when we bought our truck, while signing the final pap This service visit sealed the one star review. For those who did not see our dealership review: when we bought our truck, while signing the final paperwork, the sales team at Gateway allowed a customer WITHOUT OUR KNOWLEDGE take the vehicle we just purchased for a test drive. On that test drive the truck was scratched, and bad. We live 2 hours away but Gateway still made us come back to get it fixed. I had to take time off work to get it done because the paint guy only works 8-3 Mon through Thur. Brought it in, waited. Still can see this huge scratch. All they did was try and buff it out. We are told “that’s the best they can do”. We were told the service manager would speak to the dealership manager to see what could be done. Well, that never happened. It has been 2 weeks and Gateway has ghosted us. More
by verbalmugging
Employees Worked With
Maria
