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Gateway Chevrolet
Avondale, AZ
8,325 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,325 reviews
Verified Customer
June 29, 2023
Went in looking for a special make and model on 2023 Chevy Traverse they didn't have available on hand. Sales man Jerry was able to locate the vehicle the next day for me to purchase. Purchased it two d Chevy Traverse they didn't have available on hand. Sales man Jerry was able to locate the vehicle the next day for me to purchase. Purchased it two days later. I would of preferred to have left with more for my trade in and not had to see 5+ sales/team members/managers trying to close/sell the deal. Other than that I left happy knowing that I was able to find the vehicle that I wanted. More
by Edgardo Rivas
Employees Worked With
Jerry Sales Dept.
June 28, 2023
In addition to Zack my excellent service advisor, the driver who delivered my car was prompt and courteous. I am very impressed with my first visit to Gateway Chevrolet and am certain to return. driver who delivered my car was prompt and courteous. I am very impressed with my first visit to Gateway Chevrolet and am certain to return. More
by ramaan1932
Employees Worked With
My only interface was with my Service Advisor Zack, who was everything a Service Adisor should be
June 28, 2023
I had an appointment, yet it took three plus hours to do about 45 minutes worth of work. When I got my vehicle back and started to drive away I noticed that my tire pressure was very high and different on about 45 minutes worth of work. When I got my vehicle back and started to drive away I noticed that my tire pressure was very high and different on each wheel. I took it back and asked them to adjust the tire pressure. Instead of checking the tire pressure they proceed to re calibrate the sensors and told me that the screen would go blank and show the right pressure. When I got home it was still the same. 40 and 41 pounds in the rear, 39 and 42 pounds in the front. It should have been 35 rear and 32 front. Pretty sloppy attention to detail. I had to fix it. Not sure I want to return for more slip shod attention to detail. More
by ALANCAHILL
Employees Worked With
June 27, 2023
When it comes to vehicle shopping only two words come to mind “ROB REVERE”!!! He’s the car sales YODA. “Car you must buy” and the next thing I knew we were buying a car for my wife and myself. I would have mind “ROB REVERE”!!! He’s the car sales YODA. “Car you must buy” and the next thing I knew we were buying a car for my wife and myself. I would have bought a third, but my son is only seven. I can guarantee you we will be back to work with Rob when he turns 16. His knowledge and friendliness can’t be matched. At no point were we pressured or hurried. He’s the classy car sales Jedi. The FORCE is strong in this one. More
by ChrisAz
Employees Worked With
Rob Revere
June 27, 2023
Didn't get my battery checked as requested, none of my fluids were topped off with my oil change, washer fluid was empty, brake fluid is below fill line, radiator fluid is below fill line. Sands Chevrolet fluids were topped off with my oil change, washer fluid was empty, brake fluid is below fill line, radiator fluid is below fill line. Sands Chevrolet always topped off all the fluids with an oil change, Wish I knew how bad of service I was going to get at Gateway, and I would not have bought the oil change service. I should have stayed with Sands. More
by dasaenz521
Employees Worked With
service dept.
