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Gateway Chevrolet

Avondale, AZ

4.5
8,331 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,331 reviews

March 09, 2023

They made sure my truck has my parts that was missing and also give me an oil change More

by carlosrock1414141
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Ruvalcaba
Mar 12, 2023 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 09, 2023

Poor communication, took way too long to fix the issue, would not recommend this department. More

by KAHALAS
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
Service department
Mar 22, 2023 -

Gateway Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (623) 239-8343 when you have an opportunity, and we will be more than happy to try and turn your experience around.

March 09, 2023

Went for oil change as I always do on all my Chevrolets for years. Yours took close to two hours! Unreal! Vickie did a great job. More

by rfgleas
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Vickie
Mar 12, 2023 -

Gateway Chevrolet responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We do hope we can be of assistance in the future. Take care!

March 08, 2023

Sales men jose is a great person and financial guy help me good great people More

by JORGEDOMINGUEZ70.JD
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseluis Lopez
Mar 10, 2023 -

Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Enjoy your new vehicle! -Team Gateway

March 08, 2023

Service advisor at Gateway took great care of me! Very happy with the service preformed. More

by geojr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zachary Sheldon
Mar 10, 2023 -

Gateway Chevrolet responded

Hello, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!

March 08, 2023

Continuously calls for a review. When told I cannot answer any questions, they continue to push for review even after being told we're with a doctor or getting kids off the bus. Does More

by alesiahoward24
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jeremy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erasmo "Razz" Quirino
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2023

We had a great experience great salesman Manny Quezada was amazing…. We were not ready to buy a car we were just looking around and he took the time to show us different vehicles and allowed us to compare More

by NOEMI_85344
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Quezada
Mar 09, 2023 -

Gateway Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! -Team Gateway

March 07, 2023

Dishonest service department. Recommended more than $1,000 of fluid replacement work, none of which needed to be done. Told me I needed a new air filter, just had it replaced 2500 More

by tfe47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Sheldon
Mar 11, 2023 -

Gateway Chevrolet responded

Hi there, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to us in the service department at 623-239-8343.

March 07, 2023

The process was seamless and the advisor really helped with taking care of all issues at once including any recalls on my vehicle. More

by jayruiz2317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 09, 2023 -

Gateway Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 06, 2023

The service and experience was excellent! Solid communication and accurate knowledge of vehicles and purchase process. My salesman A.J. Nejat is friendly and positive yet made my experience More

by b.avalos0606
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A.J. Nejat
Mar 09, 2023 -

Gateway Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! -Team Gateway

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