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Gateway Chevrolet

Avondale, AZ

4.5
8,338 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,338 reviews

March 05, 2023

I came from California to buy a Chevy Equinox for my daughter. It was a great experience working with Sherief (Sales) and Juan (Finance). I also met the Internet manager Justin. All were very friend More

by Warren.S.Hauck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherief (Salesman), Juan (Finance), Justin Mongar
Mar 09, 2023 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! -Team Gateway

March 05, 2023

Our Salesman Ceasar Delgado was great. Our paperwork wait time was awful!! Dislike dealers having you wait approximately 4 hours to complete your transaction when you see multiple employee More

by CLOWNS1945
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ceasar Delgado
Mar 08, 2023 -

Gateway Chevrolet responded

We're sorry your finance experience wasn't the best, but thank you for the review! -Team Gateway

March 05, 2023

Jesse was awesome! He picked me up at home and drove me to the dealership. He is a super polite young man and if you have the opportunity to get to know him, I highly r More

by gtranb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Acosta
Mar 08, 2023 -

Gateway Chevrolet responded

Hi, thanks for your praise and kind comments about our team! -Team Gateway

March 05, 2023

Technicians don’t know anything about fixing cars. Took my truck with a issue with my suspension. They said that the control arms and cv boot was the issue. Paid them to fix it. Still have the same xx More

by oscarugalde987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony service department advisor
March 04, 2023

Very poor service from manager sales person Andrew i never received promised mats for my brand new suv More

by ANGELPK03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Cruz
March 04, 2023

Good deal on the Silverado truck, should have received more for the SUV trade in More

by DAVANNAK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Castro
Mar 09, 2023 -

Gateway Chevrolet responded

Hi there, thank you; we appreciate your feedback! Enjoy your new truck! -Team Gateway

March 04, 2023

Good service and had a great dealer helper with what I wanted great experienced. Thank you More

by MELINAMARTINEZ190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 08, 2023 -

Gateway Chevrolet responded

Hi there, thank you so much for your positive comments about Gateway Chevrolet! Enjoy your new vehicle! -Team Gateway

March 03, 2023

Thanks Luis for the service and all the information you gave me about my tires More

by Martinez, Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 06, 2023 -

Gateway Chevrolet responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We can't wait to see you again, have a great day.

March 03, 2023

I went for a oil change. They forgot to put the lid back on for the oil More

by ANGELSUNS31
Recommend Dealer
No
Employees Worked With
Dim
Mar 07, 2023 -

Gateway Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 250-3357 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 03, 2023

Great customer service as usual. Nice work. The team keeps you well informed during the entire process. More

by ktp717
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Mar 08, 2023 -

Gateway Chevrolet responded

Hello, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gateway Chevrolet, INC.!

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