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Ken Garff Gateway Chevrolet
Avondale, AZ
8,800 Reviews
At Joe Gambino's Ken Garff Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Ken Garff Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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December 05, 2025
I went to the dealership with a maintenance light for my throttle body. I was given a women's the service contact, Marisol, I belive. I was told by her theat they would look at my vehicle and get back to me throttle body. I was given a women's the service contact, Marisol, I belive. I was told by her theat they would look at my vehicle and get back to me asap. I called her 8 time between the day i dropped off my truck and the next day with no call back to break down the estimate that i received. I was crystal clear that I needed my truck back by Saturday, EOD, December 29th. I finally called and talked to the service director, John. I went over the reissues that i was having with my vehicle fixed and that I need to have a break down of the estimate and never received one after eight phone calls. I told them I also had a clinking in the transmission sometimes. I was then give Cody as a service advisor. Cody and I talked Thursday and parts were being ordered. Saturday came and went and I never received a call back on the status of my truck. I went to the dealership and Cody was off this day so I spoke to the warranty manager that I can't remember his name. The warranty manager after 1ht was able to get me a loner vehicle that i drove until my truck was ready. The lack of communication is very unacceptable, as I stressed in the beginning, I have made it crystal clear that I need my vehicle back on Saturday December 29th. More
by Abrs.davidh
Verified CustomerEmployees Worked With
Cody Mills
December 04, 2025
I am always very satisfied with the service, professional atmosphere and products I recommend the dealership to my family and many friends and associates atmosphere and products I recommend the dealership to my family and many friends and associates More
by robertgss3
Employees Worked With
Cody
December 04, 2025
I have purchased numerous new cars From Gateway Chevrolet and have my vehicles serviced at this dealership. I am completely satisfied with the products, service and professional treatment I receive each vis and have my vehicles serviced at this dealership. I am completely satisfied with the products, service and professional treatment I receive each visit and interaction. More
by robertgss3
Employees Worked With
Cody Mills
December 04, 2025
Me atendieron muy bien el trato fue excelente siempre muy eficaz el servicio gracias al personal 👌🏻 eficaz el servicio gracias al personal 👌🏻 More
by juanyz1987
Employees Worked With
December 03, 2025
Things went great. Donald is as solid a salesman as I have every worked with. Donald is as solid a salesman as I have every worked with. More
by ronw1
