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Ken Garff Gateway Chevrolet

Avondale, AZ

Overview
Employees
Reviews
Vehicles
4.4
8,972 Reviews
At Joe Gambino's Ken Garff Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Ken Garff Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
Contact Dealership

9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,972 reviews

January 25, 2026

Judy was kind of rude when I first got there. She told me and I quote 'they aren't going to fix something just to fix it.' When I asked why there was a deductible for my hood release lever to be More

by h3nicholas
Recommend Dealer
No
Employees Worked With
Judy
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January 25, 2026

They were quick and friendly, but didn't update my carfax maintenance record and also didn't put a new sticker on that tells me when my next oil change is due. Very disappointing that these important details More

by gotspots7
Recommend Dealer
No
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January 24, 2026

Ok Ok I guess. I'm really loved working with Liz who is no longer there. Your business needs to do better with the communication. I may go somewhere else More

by wdhaynes75
Recommend Dealer
Yes
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January 23, 2026

Have some damaged wheels that I was not made aware of when I left. Discovered washing the truck the next day alerted service then damage is on all 4 wheels which to me looks like clamp damage More

by Jaevansdc
Recommend Dealer
No
Employees Worked With
I was supposed to be referred to a sales manager and they seem not to be available. Have left my number for a call back to no avail
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January 23, 2026

Making an appointment was easy and the service was excellent. Service took less than 2 hours and they even washed my car. Josh was very polite. More

by lrivera760
Recommend Dealer
Yes
Employees Worked With
Josh
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January 22, 2026

Roberto was very professional, very knowledgeable and very kind very helpful through the whole process. Made this warranty process very easy. He kept me informed through the repair process. Great communi More

by ebarbosa05
Recommend Dealer
Yes
Employees Worked With
Roberto
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January 22, 2026

Ryan was a great salesman ! !! I just wanna say thank you for my 2026 Trax More

by Tyara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Memovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 22, 2026

Poor customer service and no call on vehicle problem. Rude people Will not go there again More

by Lorriescamacho
Recommend Dealer
No
Employees Worked With
No one did any work on my car that was there from 10:30 am Wednesday and when I checked on Friday was told nothing had been done and on Saturday only pil changes get done. Sunday closed so when I called on Monday was told the transmission was the problem
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January 22, 2026

All was great thx Service was great and I like your establishment very much Cool More

by Teresa26
Recommend Dealer
Yes
Employees Worked With
Hispanic young man
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January 22, 2026

Very professional and helpful Informative on services needed for future services and very fast Helpful More

by bigparker1977
Recommend Dealer
Yes
Employees Worked With
Nathan
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