Ken Garff Gateway Chevrolet

Every time I come there for anything about my car all the staff is very friendly and professional in what they do that's why I keep come back there I won't take my car any we're else but to Ken Garff gateway staff is very friendly and professional in what they do that's why I keep come back there I won't take my car any we're else but to Ken Garff gateway chevrolet More

He was very helpful and kept me updated on what was happening with the car. I had never been there before but I'd come back. Very helpful like my guy back in Wisconsin. happening with the car. I had never been there before but I'd come back. Very helpful like my guy back in Wisconsin. More

Fast response and quoted on my next work they are going to do for me to do for me More

Everyone exceeded my expectations. Donald was great. He listened to my questions and answered every one. He was always polite and a joy to be around. The whole staff were very polite a Donald was great. He listened to my questions and answered every one. He was always polite and a joy to be around. The whole staff were very polite and informative. Would absolutely Don, and the Ken Garff dealership, to anyone looking for a car. More

Love it ! Only thing i would just fix a better way to accept or deny the recommendations, easier way to communicate Only thing i would just fix a better way to accept or deny the recommendations, easier way to communicate More

I was sent a coupon in the mail it didn't say excluded oil changes I was brought in to do a oil chang and use that coupon but I was told I cannot use that coupon so my experience was poor based on bait an oil changes I was brought in to do a oil chang and use that coupon but I was told I cannot use that coupon so my experience was poor based on bait and switch More

They were great. And fast response Awsome Great Amazing! Fantastic Exactly! Super awesome They were great! And fast response Awsome Great Amazing! Fantastic Exactly! Super awesome They were great! More

On my last service I received very poor service but was informed that the representative from that visit no longer worked at the dealership. My representative this time was Zach and I had a way better expe informed that the representative from that visit no longer worked at the dealership. My representative this time was Zach and I had a way better experience. Zach was very professional, informative and friendly. I felt like he was listening to my input and addressed my concerns. So far the issues seem to have been resolved. Thank you Zach! More

Judy was kind of rude when I first got there. She told me and I quote 'they aren't going to fix something just to fix it.' When I asked why there was a deductible for my hood release lever to be She told me and I quote 'they aren't going to fix something just to fix it.' When I asked why there was a deductible for my hood release lever to be fixed. She also took forever when I went to pick up my car and didn't even apologize for making us wait an extra twenty minutes while she was in the bathroom. More

They were quick and friendly, but didn't update my carfax maintenance record and also didn't put a new sticker on that tells me when my next oil change is due. Very disappointing that these important details maintenance record and also didn't put a new sticker on that tells me when my next oil change is due. Very disappointing that these important details were missed. More