Ken Garff Gateway Chevrolet

It's a really exciting process kind workers and excelente service. All the work in time service. All the work in time More

Overall nice experience. Sales person was extremely helpful and polite. I would recommend anyone shopping for a used vehicle. To visually inspect the vehicle closely. The dea Sales person was extremely helpful and polite. I would recommend anyone shopping for a used vehicle. To visually inspect the vehicle closely. The dealership will not tell you about issues on a as is vehicle. Buyer beware. More

Jose was excellent! ! He was very helpful and didn’t make us feel pressured. He took his time listening to what we were looking for want wanted. Because of him we found a ! He was very helpful and didn’t make us feel pressured. He took his time listening to what we were looking for want wanted. Because of him we found a car that was absolutely perfect for us and our family! Thank you Jose! We would and will recommend you to anyone we know looking for a car! More

They have a good amount of inventory to choose from and had the vehicle that we were looking for that checked all of our must have boxes. had the vehicle that we were looking for that checked all of our must have boxes. More

The dealership doesn't care about my time. The service advisor either doesn't know what he's doing or was matching the energy of the other advisors who were all busy sitting around talking to The service advisor either doesn't know what he's doing or was matching the energy of the other advisors who were all busy sitting around talking to each other instead of being front and center for the customer. I can tell you sitting in a dealership ranks as enjoyable as sitting in a doctor's office. Then the service advisor shares a recommended service, which the customer knows will cost more at a dealership than DIY. If the customer trusted the dealership the customer might pay for the convenience. The fact I have to share this tells me Ken Garff executives have no idea how to run an effective business. More

Service advisor was excellent. Enjoyed the new waiting room atmosphere Our wait time was acceptable and we stayed informed throughout the whole process Enjoyed the new waiting room atmosphere Our wait time was acceptable and we stayed informed throughout the whole process More

Asked for a quote then set up appointment. Everything went smooth and very professional. Matthew was kind and understanding and went out of his way to make it a great experience. Everything went smooth and very professional. Matthew was kind and understanding and went out of his way to make it a great experience. More

Very helpful very kind and explain to the tea I have no complaints and will recommend to friends and family complaints and will recommend to friends and family More

You really need to do better. Sales disappeared after paperwork was signed and there are still issues. Sales disappeared after paperwork was signed and there are still issues. More

Rosa very professional , also she is very attentive to the customer needs. Rosa is willing to go the extra mile to make sure to the job is done right the first time. the customer needs. Rosa is willing to go the extra mile to make sure to the job is done right the first time. More