Ken Garff Gateway Chevrolet

Quick oil change and best customer service I had ever experienced. Got my next oil change scheduled experienced. Got my next oil change scheduled More

Very good service. He went above and beyond with his help. He made it an easy process as well as his honesty! He went above and beyond with his help. He made it an easy process as well as his honesty! More

Service was done in timely manner but my concern was not resolved and I was told after completion that I needed to come back to have my concern addressed- resolved and I was told after completion that I needed to come back to have my concern addressed- More

No longer trustworthy, will be taking my business elsewhere. New owner is not trustworthy, AI is awful. elsewhere. New owner is not trustworthy, AI is awful. More

I’ve been a returning customer for 15yrs, and having been in dealership parts and service for 32yrs, I have a very discerning eye. I find Gateway Chevy service to be professional, honest, and appreciative of in dealership parts and service for 32yrs, I have a very discerning eye. I find Gateway Chevy service to be professional, honest, and appreciative of my business. Zach Sheldon, and before him his father John, are great representatives of the dealer. More

Very good service Very good service, all the employees are very nice and helpful Very good service, all the employees are very nice and helpful , definitely I will come back are very nice and helpful Very good service, all the employees are very nice and helpful , definitely I will come back More

They were great on the phone to fixing tire with in an hr. Car is yr old put me at ease that I had a 4yr warranty. Thank you!!, Sandy hr. Car is yr old put me at ease that I had a 4yr warranty. Thank you!!, Sandy More

Great customer service. Friendly and inviting staff. Jorge was Awesome to work with answered my question. Friendly and inviting staff. Jorge was Awesome to work with answered my question. More

easy and fast they took care of all my needs, i got there and done quickly. Price is a but high but worth it and done quickly. Price is a but high but worth it More

I wasn't planning to review; however, I've been inudated with review requests, so you asked for this. I'm the car owner, not the daily driver, so when I took the car for service, the appointment was lis with review requests, so you asked for this. I'm the car owner, not the daily driver, so when I took the car for service, the appointment was listed in my name. It took a minute to find it as I gave the service people the name of the daily driver. It wasn't a big deal, but the advisor seemed. put out. I asked for a tire rotation and an oil change. He quoted me the price, so I accepted. When I told the daily driver the price, I was informed that the service advisor was supposed to offer me the package which included three sets for almost the price of one. He never said one word. (I kind of think this was because I'm a woman, and he didn't see my husband.) The appointment takes 2.5 hours This is ridiculous for an oil change, but there have been times when the wait is longer. I pick up the car, and when I go to pay, I ask the advisor to use points. "Well...I can check and see." Your advisor clearly thought he could make more money off of me for a basic service. (Again, it makes me wonder if he would have tried this with a man.) I would have let this go. However, I've received at least three emails and a text asking for a review. I gave you permission to work on the car, not bug me. More