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Gateway Chevrolet

Avondale, AZ

4.5
8,242 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,242 reviews

December 21, 2022

I purchased a certified used truck, and that same day the vehicle stopped working, unacceptable. The used service manager was vague in explaining the reasoning, and brushed us off stating the vehicle was fix More

by andrea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I cannot remember his name
Dec 23, 2022 -

Gateway Chevrolet responded

Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at 623-687-3523.

December 21, 2022

I was rushed to sign my paperwork. They would get frustrated when I had questions. I was also told no payments for 90 days and my payment is next month More

by Monique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ike, Isaiah, alejandro
Dec 24, 2022 -

Gateway Chevrolet responded

Thank you again for taking the time to let us know how we can improve. We will use your comments to refine our efforts to ensure this issue does not happen again. We hope you will consider us again in the future. Take care. - Team Gateway

December 21, 2022

Aj was a great person to work with he helped me with my purchase I would recommend this dealership to all of my friends More

by danielnoggle932
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aj nejat
Dec 23, 2022 -

Gateway Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gateway Chevrolet. If you have any further questions, please don't hesitate to reach out! -Team Gateway

December 21, 2022

I had my car serviced in July 2022 at that time there was 35,000 miles plus on my vehicle. I was not offered a system flush at gat time when it was not Christmas season. Now when times are hard and I’m barel More

by Goodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody
December 21, 2022

This was probably the easiest buying experience I’ve experienced! I felt like they had my best interest in mind and didn’t feel pressured into anything. They also helped me get the car I wanted and on m More

by Kayleigh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Manriquez & Vincent Marchese, Andrew Cruz
Dec 21, 2022 -

Kayleigh responded

Raul Manriquez was fantastic in helping me get my car!

December 21, 2022

Good service, good communication, helpful, helped me find what I needed, really helpful. Thanks for the help More

by GENARO2GUTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Cruz
Dec 23, 2022 -

Gateway Chevrolet responded

Hi, thanks for your praise and kind comments about our team. We're happy you found our staff to be so supportive during your experience here at Gateway Chevrolet. We look forward to your next visit! Take care! - Team Gateway

December 21, 2022

Excellent service. I rode with tech to try to identify noise or growling I was hearing and of course the noise or squeal wasn’t there. I recommend Gateway to anyone who More

by DAVEPATTYCHANDLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fuentes
Dec 30, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 21, 2022

They service is excellent and they respect the customer with courteous they are friendly and More

by nyc89jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mongar
Dec 24, 2022 -

Gateway Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We're pleased to know we have been able to exceed your expectations and really help you out! - Team Gateway

December 21, 2022

Sorry I don't know Jeremy Baker. I never worked with him , him him him. More

by ALLENMILLER123
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
DeQuinten Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Gateway Chevrolet responded

Thank you so much again for your feedback! We hope you have a great day! -Team Gateway

December 21, 2022

Mike is service does a great Job! He is always communicating with any issues or concerns More

by ENGE_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike l
Dec 30, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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