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Gateway Chevrolet

Avondale, AZ

4.5
8,256 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,256 reviews

December 02, 2022

Cody did great job keeping me informed and explained what was needed for manufactured required fluid change More

by ROCKYEDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody in service department
Dec 06, 2022 -

Gateway Chevrolet responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2022

Good service by Cody , very informative and answered my questions without hesitation, my vehicles parts were on back order so they made sure i was set up with a rental per my warranty ASAP , Thank you so More

by maribeln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Dec 06, 2022 -

Gateway Chevrolet responded

Maribeln, thanks again for taking the time to leave us this information about your recent visit. If you have any further questions, please don't hesitate to reach out!

December 02, 2022

Absolutely the best buying experience that I have had buying a new car. Everyone involved from the GM, Sales, to Finance made this extremely painless. I have already sent another buyer your way. More

by DREW37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yessenia Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gambino, Robert Revere, Everett (body shop for another car)
Dec 04, 2022 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon! - Team Gateway

Dec 04, 2022 -

DREW37 responded

Thanks again...can't say it enough that this was the best car buying experience of my life - and I am sure Joe will remind me every weekend. Have a great holiday!

December 02, 2022

The salesman was very nice and knowledgeable. The only reason I put four stars, I thought the sales part could’ve went quicker. More

by MARKKENDALL9191
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Gateway Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! - Team Gateway

December 02, 2022

Great service from Mo. I am very thankful for the above and beyond effort to meet my needs. More

by smyers252
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeQuinten Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Sandoval
Dec 04, 2022 -

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mo and the team here at Gateway Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help! - Team Gateway

December 01, 2022

I love this dealership! They’re always so kind and friendly! They do help me every time I go there or call. Thank you Gateway Chevrolet! Thank you Kyle and Cody! More

by pcn6pk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and Cody in service department
Dec 03, 2022 -

Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 01, 2022

I scheduled an inspection a few months ago. Breaks had been checked and passed. Less than 3,000 miles later, 'service break assist' notification hit the dashboard. Break pedal instantly hardene More

by 2014 Silverado 1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Sheldon
Dec 03, 2022 -

Gateway Chevrolet responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (623) 239-8343 so we can discuss your experience further. We look forward to hearing from you.

Dec 03, 2022 -

2014 Silverado 1500 responded

Thanks for reaching out, I certainly appreciate the follow up and understand that things are sometimes not in the control of customer expectations. Weather these were isolated incidents or the typical case of finding a mechanic you can trust, I haven't been satisfied twice in 3,000 miles -- were moving on to recommend Car Shield service stations and I am not seeing Gateway on that list.

December 01, 2022

I went to another dealership and they wouldn’t make me a deal I went to Gateway Chevrolet and they made it happen thank you More

by volleyaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AH, Andrew Cruz
Dec 04, 2022 -

Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon! - Team Gateway

December 01, 2022

I took my Bolt in to get the battery replaced under warranty. Zack was very accurate regarding the time it would take. Everyone is always very professional and expedient when helping me. More

by DKIPHART76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Dec 03, 2022 -

Gateway Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gateway Chevrolet, INC.. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 01, 2022

The service advisor was friendly but extremely inaccurrate in the amount of time to get a basic oil change. It appears the appointment system is a joke. I will NOT recommend or ever get service or More

by dacreilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
tsanchez
Dec 03, 2022 -

Gateway Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 239-8343 to discuss your concerns, as your satisfaction is of utmost importance to us.

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