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Gateway Chevrolet

Avondale, AZ

4.5
8,351 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,351 reviews

March 05, 2022

Scheduled my maintenance quickly and at a time that was convenient for me. I was pleasantly greeted by service writer and was told how long to expect. More

by BPGERKE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 08, 2022 -

Gateway Chevrolet responded

Hello BPGERKE1, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

March 04, 2022

Great service. Attentive communication and easy access to services. The advisor was great help and had a nice attitude. More

by bbetsywilliams
Recommend Dealer
Yes
Employees Worked With
service dept.
Mar 08, 2022 -

Gateway Chevrolet responded

Hello bbetsywilliams, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

March 04, 2022

Confortable y muy buena atención ayuda en todo que más que satisfecho agradesido por todo More

by josegusta13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulina
Mar 08, 2022 -

Gateway Chevrolet responded

Hello josegusta13, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

March 04, 2022

I was greeted right away upon entering service with my car. They verified my appointment and told me about how long it would and showed me to the waiting area. The waiting area was comfortable and there w More

by nona0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 08, 2022 -

Gateway Chevrolet responded

Hello nona0, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

March 04, 2022

En el departamento de servicio exselente servisio me dijeron todo lo k nesesitava saver de mi carro More

by florencio.H9097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis de servicio
Mar 08, 2022 -

Gateway Chevrolet responded

Hello florencio.H9097, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

March 04, 2022

Good , but they took so much time to do the service more then 2 hrs . More

by cjnrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Gateway Chevrolet responded

Thank you cjnrod@gmail.com for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

March 04, 2022

This dealership is it! Had gone to other places & was not satisfied, came here & was taken by surprise that not only was i approved but they had a nice truck to offer. The More

by 3mata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Polo, Andrew Cruz
Mar 05, 2022 -

Gateway Chevrolet responded

Hello 3mata, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

March 04, 2022

Omar Ruvalcaba and Jesus Castro were awesome to deal with. I told Omar what I was looking for and he kept me up to date as to when the vehicle would be in. The communication with Omar and Jesus was awes More

by muellerdan18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Castro, Omar Ruvalcaba
Mar 06, 2022 -

Gateway Chevrolet responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! We're happy you found our staff to be so supportive during your experience here at Gateway Chevrolet, INC.. We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Gateway Chevrolet, INC. and we hope to see you again.

March 04, 2022

I had a experience with the sales rep just the whole process takes for ever but overall I'm happy. More

by A.JAUREGUI137
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharif
Mar 06, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

March 03, 2022

Dirty handprints left on door. Asked for car wash and not done. No sticker for next service date. More

by dponce44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominick
Mar 19, 2022 -

Gateway Chevrolet responded

Thank you dponce44 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

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