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Gateway Chevrolet

Avondale, AZ

4.5
8,330 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,330 reviews

February 08, 2022

Since my last visit customer service has improved 100% Thank you Liz Diaz! Updates were great and appreciated. More

by tanteconny63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service/repairs. LIZ DIAZ
Feb 10, 2022 -

Gateway Chevrolet responded

Hi tanteconny63, thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

February 08, 2022

My salesman and staff at the dealership took care of my situation rapidly and threw in some extras More

by danielorozco96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessenia Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Polo
Feb 22, 2022 -

Gateway Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Gateway Chevrolet, INC.. We're happy we could meet your expectations, we are so pleased you enjoyed your visit. Congratulations on your new vehicle! If you have any further questions, please don't hesitate to reach out! Thank you for your business, Best Regards Destinie Dawson

February 08, 2022

Were nice when dropping off car and service was on the time it was promised More

by ngils87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Feb 10, 2022 -

Gateway Chevrolet responded

Hello ngils87, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

February 08, 2022

Good service! Nice people who interacts with you. No brushing you off. Very helpful.wil rtn. More

by zoedwards77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
Feb 10, 2022 -

Gateway Chevrolet responded

Hello zoedwards77, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

Feb 10, 2022 -

zoedwards77 responded

Thank you!

February 08, 2022

Very pleased with how I was treated from beginning to end. Helpful in getting extras put on truck. Loved Mr. Bradberry for keeping me informed of trucks coming available. Couldn't be happier with my C More

by cheryllang62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bradberry
Feb 22, 2022 -

Gateway Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Gateway Chevrolet, INC.. We're happy we could meet your expectations, we are so pleased you enjoyed your visit. Congratulations on your new vehicle! If you have any further questions, please don't hesitate to reach out! Thank you for your business, Best Regards Destinie Dawson

February 08, 2022

Took over 4 hours for an oil change and was not given a heads up before hand. Then gave me a laundry list of things needing to be fixed without even looking at the car. Some of these things had already bee More

by lichick16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Feb 23, 2022 -

Gateway Chevrolet responded

Thank you lichick16 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

February 08, 2022

I had a scheduled appointment and my wait was still over three hours. When I went looking for my vehicle no one told me it was ready. It was parked in a handicap spot. I paid what I felt was more than reaso More

by R.gdrumming23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Feb 24, 2022 -

Gateway Chevrolet responded

Thank you R.gdrumming23 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-35023 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

February 07, 2022

Great customer service every time I go for any service I need to do on my car More

by irma_puebla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Polo
Feb 11, 2022 -

Gateway Chevrolet responded

Hello irma_puebla, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

February 07, 2022

My advisor was awesome and really helpful with what I needed for my car and let me know what I was dealing with. Thank you for that Liz. More

by DOVEHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Feb 11, 2022 -

Gateway Chevrolet responded

Hi DOVEHA, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

February 07, 2022

The service at Gateway is second to none extremely nice personal I enjoyed my visit More

by DARRYL.EUGENE67
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service department excellent
Feb 11, 2022 -

Gateway Chevrolet responded

Hello DARRYL.EUGENE67, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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