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Gateway Chevrolet

Avondale, AZ

4.5
8,225 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,225 reviews

December 20, 2021

I had great service and Cody was easy to work with! Very professional and knowledable. More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Mills
Dec 22, 2021 -

Gateway Chevrolet responded

Hi Jeff, thank you for your kind review; we are happy to pass along your comments to Cody and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 20, 2021

Extremely long wait time for an oil change with an appointment. I had to wait just under two hours. Typical dealership issues. Employee placed blame on staffing shortage. Typical "blame game". More

by SergioS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dom
December 20, 2021

Had scheduled an appointment @8 AM and they did not get to car right away. My significant other was waiting at the dealership for FOUR hours. They also failed to check other problems that I had mentioned w More

by mone.benally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominick
December 19, 2021

Friendly feel, great, well-explained, fast service, trustworthy, patient, helpful, knowledgeable, would definitely come back here again. More

by RUIZCHRISTIAN88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack McPherson, Justin Mongar
Dec 31, 2021 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We're glad everything was completed quickly and to your satisfaction! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Regards Destinie Dawson

December 18, 2021

The service was good.I had no problem get my recall work getting done.I will return in the future. More

by MDRUMMOND947
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Gateway Chevrolet responded

Hello MDRUMMOND947, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 18, 2021

Service employees were helpful and communicate before and after service was good. Very good all around service. More

by CMRR33X
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Thompson
Dec 22, 2021 -

Gateway Chevrolet responded

Hello CMRR33X, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 17, 2021

Have a bad answer for fix the cars ,I bring the truck to Have a bad answer for fix the cars ,I bring the truck to fix the issues but not fund the problem only told me excuse and diferents code for the issue More

by Gmoran1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gambino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Fry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Gateway Chevrolet responded

Thank you Gmoran1010 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

December 17, 2021

Worse place to buy a car from got a 2021 Chevy trailblazer this car had so many issue and every time I talked to them they would say I’m crazy then I would go to sales to talk to them and they wou More

by Diaz11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Bieber
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destinie Dawson
December 17, 2021

Went out of there way to get a deal done. Lillianna was awesome to work with More

by echandler16.ec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lilianna Hernandez
Dec 30, 2021 -

Gateway Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gateway Chevrolet, INC.. Our staff is committed to providing each of our clients with the best automotive experience! Thank you for your business, Best Regards Destinie Dawson

December 17, 2021

I do not like being forced to write a 15 word minimum review at all!!!!!!! More

by ELANGLEY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none of the above
Dec 22, 2021 -

Gateway Chevrolet responded

Hello ELANGLEY3, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Best Wishes, Team Gateway

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