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Gateway Chevrolet

Avondale, AZ

Overview
Employees
Reviews
Vehicles
4.5
8,298 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,298 reviews

November 02, 2021

Gloria was who approached me at the dealer. I was ify about buying at that time. But with her and the awesome crew she has behind her. I bought that day! I am a very happy Customer 😊 Thank you Gloria More

by tiieshasession
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria & Sergio, Dwayne Washington
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Nov 12, 2021 -

Gateway Chevrolet responded

Hi there, thank you; we appreciate your feedback! Thank you for taking the time to leave a review for us at Gateway Chevrolet, INC.. We're happy we could meet your expectations! Best Regards Destinie Dawson

November 02, 2021

Great job! Enjoy the great customer service and timely response. Efficient and accurate information given per service More

by Dy525595
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No one
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Nov 12, 2021 -

Gateway Chevrolet responded

Hello Dy525595, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 02, 2021

For me, the process of buying a new car sucks. Liliana was great though. Thanks More

by WW455
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liliana Arellano
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November 02, 2021

Justin Mongar is a great person. Made sure everything was exactly what we wanted. Took his time explaining all features of our truck. More

by oz.usmc.2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MONGAR, JUSTIN
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Nov 12, 2021 -

Gateway Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for taking the time to let us know how we did. We hope you have a great day! Best Regards Destinie Dawson

November 02, 2021

Money Grubbing dishonest cheating lowlifes, and that's just the managers. The Techs don't seem to be much better. More

by jbmosley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Some Dude named Lee
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Nov 19, 2021 -

Gateway Chevrolet responded

Thank you jbmosley for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

November 02, 2021

Omar went above and beyond for us. Exceptional service, customer service was amazing. Overall Great Experience. We will be recommending friends and family. More

by lupev04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
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Nov 12, 2021 -

Gateway Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you for your business, Best Regards Destinie Dawson

November 02, 2021

Excellent service , Omar R. was an amazing salesman made me feel comfortable with my purchase. More

by noeancira10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar R
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Nov 12, 2021 -

Gateway Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gateway Chevrolet, INC.. We want all our clients to have a comfortable and stress-free experience with us! Thank you for your business, Best Regards Destinie Dawson

November 02, 2021

Muy buen servicio en poco tiempo gracias Me encanto voy Muy buen servicio en poco tiempo gracias Me encanto voy a regresar en un rato más More

by rosaserrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2021 -

Gateway Chevrolet responded

Hello rosaserrano, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 02, 2021

The lady that received me was rude and seam to be in a hurry, they also told me that my transmission fluid needed to be flushed, but they didn’t know I had already done that not to long ago… they flushed More

by jimenezdanny87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gambino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Fry
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Gateway Chevrolet responded

Jimenezdanny87, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (623) 687-3503 when you have an opportunity, and we will be more than happy to try and turn your experience around. Best Wishes, Team Gateway

November 01, 2021

Gateway. My place for excellent service. They always take take of my car and don't treat you like a number. Good people. More

by LEEPIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
Report | Print
Nov 04, 2021 -

Gateway Chevrolet responded

Hello LEEPIZ, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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