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Gateway Chevrolet

Avondale, AZ

4.5
8,299 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,303 reviews

November 02, 2021

Muy buen servicio en poco tiempo gracias Me encanto voy Muy buen servicio en poco tiempo gracias Me encanto voy a regresar en un rato más More

by rosaserrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Gateway Chevrolet responded

Hello rosaserrano, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 02, 2021

Gloria was who approached me at the dealer. I was ify about buying at that time. But with her and the awesome crew she has behind her. I bought that day! I am a very happy Customer 😊 Thank you Gloria More

by tiieshasession
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria & Sergio, Dwayne Washington
Nov 12, 2021 -

Gateway Chevrolet responded

Hi there, thank you; we appreciate your feedback! Thank you for taking the time to leave a review for us at Gateway Chevrolet, INC.. We're happy we could meet your expectations! Best Regards Destinie Dawson

November 02, 2021

The lady that received me was rude and seam to be in a hurry, they also told me that my transmission fluid needed to be flushed, but they didn’t know I had already done that not to long ago… they flushed More

by jimenezdanny87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gambino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Fry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Gateway Chevrolet responded

Jimenezdanny87, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (623) 687-3503 when you have an opportunity, and we will be more than happy to try and turn your experience around. Best Wishes, Team Gateway

November 02, 2021

Staff is very helpful and knowledgeable of all the vehicles I have enquired about, enjoyed the experience so much I bought a second vehicle from here. Thank again to the people at Gateway Chevrolet. More

by myahzee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bradberry
Nov 13, 2021 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're pleased to know we have been able to exceed your expectations and really help you out! Thank you for your business, Best Regards Destinie Dawson

November 01, 2021

Cody was great and my car was finished in a timely manner . The place was clean More

by 2mariasflowershop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 04, 2021 -

Gateway Chevrolet responded

Hi 2mariasflowershop, thank you for your kind review; we are happy to pass along your comments to Cody and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 01, 2021

John S in the Service Department is Awesome. When my vehicle shut down for whatever reason, John took his time to find out what was wrong. Thanks again More

by sophia85037
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John S.
Nov 04, 2021 -

Gateway Chevrolet responded

Hi sophia85037, thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 01, 2021

Gateway. My place for excellent service. They always take take of my car and don't treat you like a number. Good people. More

by LEEPIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Nov 04, 2021 -

Gateway Chevrolet responded

Hello LEEPIZ, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 01, 2021

Service writers do not call back. Poor communication between each other..they said they had replaced all brakes under warranty and they ended up doing my rear brakes and they are still squaking. More

by j.albertoregon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis
Nov 19, 2021 -

Gateway Chevrolet responded

Thank you j.albertoregon for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 31, 2021

They do not have enough Technicians working there because you have to wait to long to just get an oil change. And the car wash never work. More

by cherylguy1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 30, 2021 -

Gateway Chevrolet responded

Thank you cherylguy1959 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 30, 2021

Service writer, John S., is always fantastic to work with. Highly recommend the service department. More

by saboyd96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sheldon, service
Nov 30, 2021 -

Gateway Chevrolet responded

Hi saboyd96, thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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