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Gateway Chevrolet

Avondale, AZ

4.5
8,354 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,354 reviews

September 18, 2021

Kyle the advisor was very friendly and professional. However, it took 2 hours and 45 minutes for an oil change/air filter change which surprised me considering I had an appointment. Not sure if it’s bec More

by Bl84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle (Service Advisor)
September 17, 2021

Liz was extremely helpful but the 3 hour for a oil change was to long More

by ANGELIKA.HARVEY90
Recommend Dealer
Yes
Employees Worked With
Liz gets a 5 star from me
Sep 23, 2021 -

Gateway Chevrolet responded

Hi ANGELIKA.HARVEY90, thank you for your review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

September 17, 2021

Lube, oil, filter change, and tire rotation as well as multi point inspection done within time specified. More

by GEORGEPEREZ0563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Diaz
Sep 23, 2021 -

Gateway Chevrolet responded

Hello GEORGEPEREZ0563, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

September 17, 2021

Ex celente esperencia y amabilidad gracias por el buen servicio de todos los ke me atendieron gracias More

by valleantonio455@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse acosta/johnny martinez
Sep 21, 2021 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Gateway Chevrolet, INC. and we hope to see you again.

September 17, 2021

I'm going to give it 5 stars because I hope my car goes out of service I have almost a month waiting for my car if I have a rental car but I want a rental car for which I am paying 700 dl a month, not a re More

by rosneydocampo36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

rosneydocampo36 responded

rosneydocampo36 "I'm going to give it 5 stars because I hope my car will go ..." VERIFIED CUSTOMER I'm going to give it 5 stars because I hope my car breaks down I have almost a month waiting for my car if I have a rental car but I want a rental car for which I am paying 700 dl per month, not a rental car thank you

September 16, 2021

Great job. I really appreciate the customer service and communication. Justin is very helpful and great at communication. More

by Amanjot Singh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 21, 2021 -

Gateway Chevrolet responded

Thank you again for taking the time to let us know how we did, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gateway Chevrolet, INC..

September 16, 2021

I took a couple days for me to get an appointment. Which I didn’t want to drive my car because the check engine light was on. Then they said it would take about 2 days to diagnose the problem so I asked for More

by JACOB_ARRIETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Oct 02, 2021 -

Gateway Chevrolet responded

Thank you JACOB_ARRIETA for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

September 15, 2021

Liz in Service is AMAZING! She is on top of getting my truck fixed and communicates well and shows that she cares about how I feel and what I am going through. She is compassionate and professional! More

by azaleadesigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Sep 29, 2021 -

Gateway Chevrolet responded

Hi azaleadesigns, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

September 15, 2021

Gateway Chevrolet is the best Chevy store in the entire World by far no doubt More

by FUENTES_36X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody in service
Sep 29, 2021 -

Gateway Chevrolet responded

Hi FUENTES_36X, we are so happy to read such a great review about Gateway Chevrolet, INC.! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

September 15, 2021

Great job really appreciate all the customer service and communication. I would buy another car here! More

by nickkovats4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
La Rue Abrams, Josh Bowles, Bryan Apodaca, Tony Castel de Oro, Alex Aguirre, Tim Lemont
Sep 21, 2021 -

Gateway Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

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