Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gateway Chevrolet
Avondale, AZ
8,334 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,334 reviews
July 17, 2021
Always very professional!! John Sheldon is the greatest! Great service everytime I go there. Would recommend to family & friends. Wouldn’t go anywhere else! There great! Great service everytime I go there. Would recommend to family & friends. Wouldn’t go anywhere else! There great! More
by vidia6
Verified CustomerEmployees Worked With
Zach Sheldon
July 16, 2021
Zach and Gateway Chevrolet always take care of my needs in a timely and efficient manner. I know I will be taken care of with any mechanical issues or maintenance needs I have. Thank you! in a timely and efficient manner. I know I will be taken care of with any mechanical issues or maintenance needs I have. Thank you! More
by l.lindsey
Employees Worked With
Zach Service Department
July 16, 2021
Everyone was very friendly, knowledgeable, and they treated me with the up most respect. Everything was done in a timely manner. I’m very happy with my experience! treated me with the up most respect. Everything was done in a timely manner. I’m very happy with my experience! More
by camaraamira04
Employees Worked With
July 16, 2021
Robert Hernandez is the best service representative I have ever worked with at a dealership. He is a huge asset to Chevy and a great representation of great service. have ever worked with at a dealership. He is a huge asset to Chevy and a great representation of great service. More
by java143.js
Employees Worked With
Robert Hernandez
July 16, 2021
Robert in service took care of everything I needed done on my last visit. He is very busy, but takes time getting everything done and right the first time. I appreciate the service that Robert provides t on my last visit. He is very busy, but takes time getting everything done and right the first time. I appreciate the service that Robert provides to his customers. More
by rrussell38
Employees Worked With
Service advisor - Robert
July 16, 2021
From start to finish the dealership made getting into a new car effortless. From the salesman continuously searching for the right vehicle, to all the help in the process of actually buying the car. new car effortless. From the salesman continuously searching for the right vehicle, to all the help in the process of actually buying the car. More
by kortyann
Employees Worked With
Joseluis Lopez
July 16, 2021
Bad customer service. I never got fallow calls, updates, or status. Whenever I reached out to my assigned advisor never got a call or text back. I never got offered or asked for a loner, although it would t or status. Whenever I reached out to my assigned advisor never got a call or text back. I never got offered or asked for a loner, although it would take a long time. I had to drive out to the dealership twice to get information and just to be told the part is backed ordered and unable to even get it until 4-6 months. But if it wasn’t for me reaching out, I never heard back from the dealership. I got my car back extremely dirty, looked abandoned in a junkyard, not even a courtesy car wash for not even being able to fix it. I took it somewhere else, and it got fixed in two days. This place is only suitable for oil changes, that’s all. More
by PEREZG2483
Employees Worked With
Robert Hernandez, Yulissa
July 16, 2021
I love my new truck, but the finance interaction was not good. We agreed on a price for the mechanical breakdown coverage, and he actually charged me 4 times as much and I didn't catch it until I got home. good. We agreed on a price for the mechanical breakdown coverage, and he actually charged me 4 times as much and I didn't catch it until I got home. I've been trying to get this reversed, but they refuse to contact me back. There is a reason why people hate going to dealerships... More
by bradwidhalm
Employees Worked With
Omar
July 15, 2021
No knowledge when asked about car service and more information was not given associate was clueless for what he was doing to our truck disappointing information was not given associate was clueless for what he was doing to our truck disappointing More
by gmar087
Employees Worked With
Dont know names
July 15, 2021
The service attendants were very friendly. I had to leave my vehicle overnight. This was not planned on. I had to rearrange my work schedule because I did not have my vehicle. A loaner vehicle was not avai my vehicle overnight. This was not planned on. I had to rearrange my work schedule because I did not have my vehicle. A loaner vehicle was not available. More
by broadwaytyrell
Employees Worked With
Dominick
