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Gateway Chevrolet
Avondale, AZ
8,323 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,324 reviews
July 09, 2021
Omar Polo was great. He was very helpful and patient with us. Made our experience really awesome. Very personable, highly recommend seeing him at gateway Chevy. us. Made our experience really awesome. Very personable, highly recommend seeing him at gateway Chevy. More
by eddievilla1923
Verified CustomerEmployees Worked With
Omar Polo
July 09, 2021
I had a very easy, pressure-free experience buying a gorgeous Trailblazer. Omar was informative and gave me a fair price. The financial rep handled the paperwork smoothly. And I had great help setting u gorgeous Trailblazer. Omar was informative and gave me a fair price. The financial rep handled the paperwork smoothly. And I had great help setting up the technology between my phone and new vehicle. I love my new SUV and judging from all the compliments I’ve gotten on it, I made a great decision going to Gateway Chevrolet! More
by Yadusha
Employees Worked With
Omar Polo
July 08, 2021
My brand new truck has a light on since April and we got it on March 31. My husband took it to have it checked and was told they don’t know what is wrong with it. Every week I’m receiving text from the onst it on March 31. My husband took it to have it checked and was told they don’t know what is wrong with it. Every week I’m receiving text from the onstar when the light goes on. More
by MAURSACHE
Employees Worked With
Service
July 08, 2021
My service advisor was very professional and informative. Printed and emailed the services that my truck needs. Truck was completed in a timely manner as well. Printed and emailed the services that my truck needs. Truck was completed in a timely manner as well. More
by ZEPEDAIGNACIO
Employees Worked With
July 08, 2021
from the desk of GRADY bunch...OMG!!! We could hardly wait to receive this survey!!! This was definitely THE most easiest, pressure-free, satisfying dealership my husband and I have worked with EVER!! Th wait to receive this survey!!! This was definitely THE most easiest, pressure-free, satisfying dealership my husband and I have worked with EVER!! The entire experience from start to finish was wonderful, especially from the approval process to the purchasing of a Very NICE used vehicle. We had a great experience at Gateway Cheverolet of Avondale, Arizona. We recommend HIGHLY the Gateway Cheverolet Dealership of Avondale in Arizona. So there's NO NEED to brace yourself going in to this car dealership because they have great vehicles with great prices and you receive a great customer service from them. The bottom line is that the price was exactly as negotiated and there were no last-minute surprises. So if you're looking for a Dependable car? After you're done trying the rest? NOW head on over to the BEST....Gateway Cheverolet Auto Mall-Avondale. They are ALL the BEST. Ask for Trevor-Sales Manager, the Front Desk CSR (forgot her name), Donald-Finance Manager, Jasmine-Car Sales, Omar (with the hair)-Car Sales and Tony-Finance. You Will Be Very Satisfied, for sure! Thank y'all for your 5-star service!!! More
by imani
Employees Worked With
Jeremy Thompson, Tony Castel de Oro
July 08, 2021
Everything from making the appointment to having the work completed was all a great experience. All was efficient & excellent service. Alejanda was excellent. I was even given a free car wash whic work completed was all a great experience. All was efficient & excellent service. Alejanda was excellent. I was even given a free car wash which was so nice. Thank you More
by prose3254
Employees Worked With
Alejandra
July 07, 2021
Always friendly and professional. Kyle is great always takes time to answer my questions and or concerns . The wait time is usually what they tell you. takes time to answer my questions and or concerns . The wait time is usually what they tell you. More
by jaytplus4
Employees Worked With
Kyle
July 07, 2021
I usually have no bad review for Gateway except my last experience was not a good one. My car was taken in to replace a tire but came back leaking oil(didn’t know at the time). I was told after I complaine experience was not a good one. My car was taken in to replace a tire but came back leaking oil(didn’t know at the time). I was told after I complained that an oil change was mistakenly done and oil cap not replaced causing oil to splatter everywhere on engine while driving. Took the car back they cleaned up and replaced oil, replaced oil cap but still did NOT top off all fluids. I am NOT pleased. More
by FM
Employees Worked With
Alejandra , Enrique Velazquez
July 07, 2021
Es mi Segunda vez que compro vehiculo aqui exelentes empleados yo lis recommend amis amigos y familiars espero. Pronto regresar exelente servicio desde que llegas . empleados yo lis recommend amis amigos y familiars espero. Pronto regresar exelente servicio desde que llegas . More
by JESUSAPDL
Employees Worked With
Tony Castel de Oro
July 07, 2021
Dwayne was my man and helped me obtain a 2021 Silverado 1500 LTZ with the 3.0 Durmax Diesel! It was in transit and he made sure I had the first shot at it! They are very busy so it took awhile to get the 1500 LTZ with the 3.0 Durmax Diesel! It was in transit and he made sure I had the first shot at it! They are very busy so it took awhile to get the paperwork completed . The truck had to be checked, serviced and detailed as it just been delivered! Anyway Dwayne made it happen along with the rest of the team! Thank you Dwayne and Gateway! More
by islandcontractingak
Employees Worked With
Dwayne Washington
