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Gateway Chevrolet
Avondale, AZ
8,330 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,330 reviews
July 12, 2021
Need more informed sales people who genuinely are interested in customer experience. After we agreed to buy the vehicle, poof our sales representative was gone. Didn’t even deliver car to us, the r interested in customer experience. After we agreed to buy the vehicle, poof our sales representative was gone. Didn’t even deliver car to us, the receptionist helped us. More
by LADONNA3
Verified CustomerEmployees Worked With
Eric and Edwin
July 12, 2021
Our sales person Andre Howard personality and helpfulness is what sealed the deal. He was a great person and great worker. Thanks Andre! Awesome job is what sealed the deal. He was a great person and great worker. Thanks Andre! Awesome job More
by vnosie11
Employees Worked With
Andre Howard
July 12, 2021
La experiencua q tube fue muy placentera ..el vendedir y el de finances son exelentes personas . En ningun momento senti q me apresuraran para agarrar sus ventas y so n muy profecionales . Saben li q haces el de finances son exelentes personas . En ningun momento senti q me apresuraran para agarrar sus ventas y so n muy profecionales . Saben li q haces ..muchas gracias a ellsos More
by agonzalez071468
Employees Worked With
Polo. Ray
July 10, 2021
John is a great listener. Gives great customer service. Listen to problem and has a positive attitude. He works to give customer satisfaction. I would recommend his department for service. Listen to problem and has a positive attitude. He works to give customer satisfaction. I would recommend his department for service. More
by Anthony W. Herrera
Employees Worked With
John sheldon
July 10, 2021
Bad service. scheduled appointment that took 4 days for availability. Service tech took my brand new work truck and gave no information to me that day that they would be keeping my truck overnight. I calle availability. Service tech took my brand new work truck and gave no information to me that day that they would be keeping my truck overnight. I called him that afternoon amd was no able to get a hold of him. He did call me back the following morning just to say sorry there are 25 vehicles in front of you and I'm not sure when we can take care of it. Again I had just purchased this 2021 Silverado 2500 truck with service bed and the truck only had 600 miles before engine light came on. I will not be taking my vehicle back to this location. More
by jpyle1
Employees Worked With
Hernandez in service
July 09, 2021
Omar Polo was great. He was very helpful and patient with us. Made our experience really awesome. Very personable, highly recommend seeing him at gateway Chevy. us. Made our experience really awesome. Very personable, highly recommend seeing him at gateway Chevy. More
by eddievilla1923
Employees Worked With
Omar Polo
July 09, 2021
I had a very easy, pressure-free experience buying a gorgeous Trailblazer. Omar was informative and gave me a fair price. The financial rep handled the paperwork smoothly. And I had great help setting u gorgeous Trailblazer. Omar was informative and gave me a fair price. The financial rep handled the paperwork smoothly. And I had great help setting up the technology between my phone and new vehicle. I love my new SUV and judging from all the compliments I’ve gotten on it, I made a great decision going to Gateway Chevrolet! More
by Yadusha
Employees Worked With
Omar Polo
July 09, 2021
John got my car taken care of in a reasonable amount of time. I have been coming here since I bought my car to have maintenance or in this case a repair and the service is always great. time. I have been coming here since I bought my car to have maintenance or in this case a repair and the service is always great. More
by Adrienne
Employees Worked With
John Sheldon
July 08, 2021
My brand new truck has a light on since April and we got it on March 31. My husband took it to have it checked and was told they don’t know what is wrong with it. Every week I’m receiving text from the onst it on March 31. My husband took it to have it checked and was told they don’t know what is wrong with it. Every week I’m receiving text from the onstar when the light goes on. More
by MAURSACHE
Employees Worked With
Service
July 08, 2021
My service advisor was very professional and informative. Printed and emailed the services that my truck needs. Truck was completed in a timely manner as well. Printed and emailed the services that my truck needs. Truck was completed in a timely manner as well. More
by ZEPEDAIGNACIO
Employees Worked With
