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Gateway Chevrolet
Avondale, AZ
8,240 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,240 reviews
Verified Customer
May 07, 2021
Prompt service. Was greeted by polite and friendly staff. Service was done sooner than estimated with zero issues. Total cost for service was zero. The service and parts departments at Gateway are unmatched. Service was done sooner than estimated with zero issues. Total cost for service was zero. The service and parts departments at Gateway are unmatched. I have zero use for the sales department. More
by mjcorkill
Employees Worked With
I am not sure. This app does not allow access to service department employees
May 07, 2021
For my first service it went off without a hitch. Prompt service. Courteous staff. So far I have nothing negative to say about any dealings I've had. I'm pleasantly surprised. service. Courteous staff. So far I have nothing negative to say about any dealings I've had. I'm pleasantly surprised. More
by rlzieman
Employees Worked With
I don't remember who helped me. She was very nice though.
May 07, 2021
Always a pleasure visiting Gateway Chevrolet. I have visited here several times already and customer service is always awesome. Professional service is professional and quality service. visited here several times already and customer service is always awesome. Professional service is professional and quality service. More
by SCHERWIN
Employees Worked With
Mitchell Kyle
May 07, 2021
Please see the rest of my review I already typed well over 25 words, I don't have the time to continously type reviews about your service. The rep did nothing wrong I would just think upper management over 25 words, I don't have the time to continously type reviews about your service. The rep did nothing wrong I would just think upper management would have helped. Its a shame. More
by udogg1325
Employees Worked With
John in service.
May 05, 2021
By far the easiest purchase I’ve ever made . Quick to the point quick counter . Presented over email what I was looking for and what I had to deal with . Came in sat down and had deal done in 15 20 minutes t point quick counter . Presented over email what I was looking for and what I had to deal with . Came in sat down and had deal done in 15 20 minutes the most. Very happy . Thank you More
by diamondbambino
Employees Worked With
Eric internet sales sorry I didn’t get last name
May 05, 2021
Zach is always great when I go in for my Routine Oil changes! If anything is going to take longer than expected, they provide a Lyft ride home and back! I love that since I do have a daughter and being changes! If anything is going to take longer than expected, they provide a Lyft ride home and back! I love that since I do have a daughter and being at a dealership with a child is not fun. But some of the ladies around are always making you feel unwelcome with bad attitudes. Maybe Customer Service is not for them. Other than that everything is great that's why i'm giving 5 stars! More
by jennifer0893
Employees Worked With
Zachary Sheldon
May 05, 2021
My Service writer Mark Hernandez was very rude to my wife during her last visit to the dealership. I had to contact his supervisor David to resolve the issue. Turns out David was also giving me signs of bein during her last visit to the dealership. I had to contact his supervisor David to resolve the issue. Turns out David was also giving me signs of being unprofessional. I ended up taking my vehicle to another shop for a second opinion. More
by mossnet38
Employees Worked With
La Rue Abrams, Bryant Dominguez
May 05, 2021
Expected to wait for at least two to three hours but was done less then two why should I have to do 25 words? Should not make someone. Just my thoughts 🙂 done less then two why should I have to do 25 words? Should not make someone. Just my thoughts 🙂 More
by pgs6500
Employees Worked With
Don’t know
