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Gateway Chevrolet

Avondale, AZ

4.5
8,253 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,253 reviews

April 16, 2021

Jesus was great! It started out rocky only because I had an appointment with another sales men and that sales men was late for my appointment. But the Jesus came and saved the day and I walked out with a ne More

by chavez.alyssa1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Castro
May 05, 2021 -

Gateway Chevrolet responded

chavez.alyssa1121 Thank you for your 5 star review and for taking the time to highlight our team that helped make it a positive experience in. We're pleased to know we have been able to exceed your expectations and really help you out. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. We sincerely value your business and look forward to your next visit! All The Best, Team Gateway

April 16, 2021

Awesome place to get work done on a vehicle. would recommend anyone to buy or get stuff fixed there! i have been a customer for more than 10 yrs More

by russ_fernandez
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female unknown name
Apr 19, 2021 -

Gateway Chevrolet responded

Hello russ_fernandez, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway

April 16, 2021

Brought our Chevy Volt here for service. Overall, service was good. Only complaints would be how long it took for an oil change (3.5 hours) but was very pleased with the Lyft services offered. Additional fee More

by opie.odell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick
Apr 19, 2021 -

Gateway Chevrolet responded

Hello opie.odell, Thank you for your recommendations on how to improve our department. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway

April 15, 2021

Marc made the process so nice, he was patient, understanding, and listened to my needs No pressure! I would highly recommend Marc to friends and family. More

by SYLVIAGAMAYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc
Apr 15, 2021 -

Gateway Chevrolet responded

SYLVIAGAMAYA Thank you for taking the time to complete our survey! We're pleased to know we have been able to exceed your expectations and really help you out. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. We sincerely value your business and look forward to your next visit! All the Best, Team Gateway

April 15, 2021

Service leader Zack son of my leader John and his team did a wonderful job for my oil change. He was able to locate a coupon to discount. More

by HARDYLINDAC46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept Zack and team
Apr 15, 2021 -

Gateway Chevrolet responded

Hi HARDYLINDAC46, thank you for your kind review; we are happy to pass along your comments to Zach, John and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

April 15, 2021

Jered was awesome! I’m so happy with my new truck and the overall experience!! He sat with me through the whole process and really worked to get me the best deal!!! More

by alexianicole143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jered Bryant
May 05, 2021 -

Gateway Chevrolet responded

alexianicole143 Thank you for taking the time to leave us a 5 star review! Our entire team works hard to work with your budget and get you the best deal. Thanks for highlighting some of our staff who helped make this such a great experience. Our staff is committed to providing each of our clients with the best automotive experience. We sincerely value your business and look forward to your next visit! All The Best, Team Gateway

April 15, 2021

Great dealership gave the car I wanted, they were all nice , they were quick with everything,they have great deals, I told the boys to pull up More

by LeBron James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
José Luis Lopez
May 05, 2021 -

Gateway Chevrolet responded

LeBron James Thank you for your 5 star review! We want all our clients to have a comfortable and stress-free experience with us. Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us. If you have any further questions, please give us a call. We're always happy to help! All The Best, Team Gateway

April 15, 2021

Salesman Cody mills was top notch professional, answered all my questions with a joy and was the reason I came back to dealer nxt day to purchase, didnt find him there but I made sure they give him credit f More

by Mohamed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody mills
May 05, 2021 -

Gateway Chevrolet responded

Mohamed Thank you for taking the time to highlight Cody that helped make it a positive experience in. Our team strives for excellence so its rewarding to hear we were able to help you out. Thank you for taking the time to leave your honest feedback we will share your concerns with our team. We are always looking for ways for improvement. If you have any further questions, please give us a call. We're always happy to help! All The Best, Team Gateway

April 14, 2021

Excelente servicio,una atención rápida con toda la actitud de servicio que los caracteriza, un trato especial para cada situación que requiere mi GMC terrain More

by luise_pillado_viz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Gastelum, Javii Molina Quintero
Apr 14, 2021 -

Gateway Chevrolet responded

luise_pillado_viz ¡Gracias por tomarse el tiempo para dejar excelentes comentarios! Nos complace saber que su visita de servicio fue rápida y satisfactoria. Estamos aquí para brindar el mismo excelente servicio al cliente siempre que necesite Ventas, Repuestos, Servicio. ¡Gracias por elegir Gateway Chevrolet como su primera opción! Todo lo mejor, Puerta de enlace del equipo

April 14, 2021

Extremely poor. My appointment was lost and waited for 5 hrs for an oil change because of this. Apparently the systems don’t communicate internally More

by JESSISTOCKAM
Customer Service
Recommend Dealer
No
Employees Worked With
Alejandra at Service department
May 05, 2021 -

Gateway Chevrolet responded

JESSISTOCKAM Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (623) 392-4389 when you have a chance. Thank you, and we look forward to hearing from you.

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