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Gateway Chevrolet
Avondale, AZ
8,256 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,256 reviews
April 07, 2021
Literally the guy himself said that we received a lemon of a vehicle. So unless you want a crappy car go somewhere else. Our car was bought brand new and has issues since day one, they refuse to switch the of a vehicle. So unless you want a crappy car go somewhere else. Our car was bought brand new and has issues since day one, they refuse to switch the car out or even help us with a trade. If we trade we get screwed for their mistake. No one wants to help us. More
by alyssa.moran2425
Verified CustomerEmployees Worked With
April 06, 2021
They gave me a straight across trade, my truck for a new car. Couldn’t be happier! I highly recommend Gateway Chevrolet for friendly, quality service. car. Couldn’t be happier! I highly recommend Gateway Chevrolet for friendly, quality service. More
by khansen336
Employees Worked With
Damian Garcia
April 06, 2021
Sales staff was very attentive and friendly. They added a $900+ Dealer Cost for tinting windows, etc. that I didn't want because the car I bought was a year old and I didn't need it, however, the dealershi a $900+ Dealer Cost for tinting windows, etc. that I didn't want because the car I bought was a year old and I didn't need it, however, the dealership wouldn't let me take if off - in hindsight, I should have negotiated a lower price for the car to compensate. Main downside is that Gateway's after purchase service is terrible. They would not return calls or follow-up with "we owe you" items. I finally had to drive down to the dealership and take care of things in person. More
by rvanderbeck1
Employees Worked With
Andre, Lorenzo
April 06, 2021
Keys was lost, no communication from Ms Diaz. Hose to air filter was not connected after service. A email a couple of days later on maintenance needed on my truck. The oil change went well. filter was not connected after service. A email a couple of days later on maintenance needed on my truck. The oil change went well. More
by GRAYSCOTT699
Employees Worked With
Lisa Diaz
April 06, 2021
Rickie was very nice to work with. I would love to work with him again. I had to reschedule several times to see the car I found online. It seemed to be priced super competitively. I’m Happy with my vehi with him again. I had to reschedule several times to see the car I found online. It seemed to be priced super competitively. I’m Happy with my vehicle. Thank you! More
by shawniegirl77
Employees Worked With
Rickie was great.
April 06, 2021
Poor customer service. Brand new 2021 Chevy Silverado 3,000 mile. Was told would not be given a loaner without looking at truck, arrived and said it was too late to look at this afternoon and they would 3,000 mile. Was told would not be given a loaner without looking at truck, arrived and said it was too late to look at this afternoon and they would get me a Lyft home. Explained I had to pick up my infant child. He said he would see what he could do. Waited an hour to get a vehicle. When I picked up the vehicle, he told me to wait outside, about 20 minutes later he came out handed me the keys and said it was in the second row. Got in the truck and all the paper covers paper boots and plastic were all left in the vehicle. More
by jkwholesale
Employees Worked With
Service Department
April 06, 2021
Our sales Rep was excellent. It was a good experience.We Our sales Rep was excellent. It was a good experience. We found a really nice truck within our budget. We definitely recommend this place to everybod Our sales Rep was excellent. It was a good experience. We found a really nice truck within our budget. We definitely recommend this place to everybody. More
by Mario
Employees Worked With
Mark
