Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gateway Chevrolet
Avondale, AZ
8,353 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,353 reviews
April 07, 2021
Poor customer service. Brand new 2021 Chevy Silverado 3,000 mile. Was told would not be given a loaner without looking at truck, arrived and said it was too late to look at this afternoon and they would 3,000 mile. Was told would not be given a loaner without looking at truck, arrived and said it was too late to look at this afternoon and they would get me a Lyft home. Explained I had to pick up my infant child. He said he would see what he could do. Waited an hour to get a vehicle. When I picked up the vehicle, he told me to wait outside, about 20 minutes later he came out handed me the keys and said it was in the second row. Got in the truck and all the paper covers paper boots and plastic were all left in the vehicle. More
by jkwholesale
Verified CustomerEmployees Worked With
Service Department
April 07, 2021
Our sales Rep was excellent. It was a good experience.We Our sales Rep was excellent. It was a good experience. We found a really nice truck within our budget. We definitely recommend this place to everybod Our sales Rep was excellent. It was a good experience. We found a really nice truck within our budget. We definitely recommend this place to everybody. More
by Mario
Employees Worked With
Mark
April 06, 2021
They gave me a straight across trade, my truck for a new car. Couldn’t be happier! I highly recommend Gateway Chevrolet for friendly, quality service. car. Couldn’t be happier! I highly recommend Gateway Chevrolet for friendly, quality service. More
by khansen336
Employees Worked With
Damian Garcia
April 06, 2021
Sales staff was very attentive and friendly. They added a $900+ Dealer Cost for tinting windows, etc. that I didn't want because the car I bought was a year old and I didn't need it, however, the dealershi a $900+ Dealer Cost for tinting windows, etc. that I didn't want because the car I bought was a year old and I didn't need it, however, the dealership wouldn't let me take if off - in hindsight, I should have negotiated a lower price for the car to compensate. Main downside is that Gateway's after purchase service is terrible. They would not return calls or follow-up with "we owe you" items. I finally had to drive down to the dealership and take care of things in person. More
by rvanderbeck1
Employees Worked With
Andre, Lorenzo
April 06, 2021
The tech was very hard to get a hold of. I don't think he even listened to the voice mails I left. They had the car for 6 days were suppose to check the mirror adjustment for warranty, change wiper blades a even listened to the voice mails I left. They had the car for 6 days were suppose to check the mirror adjustment for warranty, change wiper blades and oil. I left with the car, same old wiper blades, Computer said it was time for an oil change. I went back and a mechanic said it looked like new oil. I am not certain they even changed the oil which I was charged for. I don't trust this place at all after that experience. More
by JCV
Employees Worked With
Dominic
April 06, 2021
I was ripped off we bought a vehicle with a sticker price of 13,500 and gave 6,000 down and still owe 15,000 and they added a extra year. When I called them the finance guy was very rude and "said you signe of 13,500 and gave 6,000 down and still owe 15,000 and they added a extra year. When I called them the finance guy was very rude and "said you signed it" how were we to know that what he was saying to us was a lie? Now I have to pay for 6 years and we were tricked into it. He had a pile of paperwork we thought was normal did not stop to read who does ? More
by IXKV82
Employees Worked With
April 06, 2021
Muy buen servicio, muy atentos todos especialmente al vendedor Mauricio y al encargado. Buen equipment. Tan buen servicio que regresaremos por una silverado. Gracias. Felices todos.! vendedor Mauricio y al encargado. Buen equipment. Tan buen servicio que regresaremos por una silverado. Gracias. Felices todos.! More
by BRENDAVALENZUELA2318
Employees Worked With
Mauricio
