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Gateway Chevrolet
Avondale, AZ
8,354 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,354 reviews
March 29, 2021
My experience was great, Eric was helpful and did everything to make my experience fast and easy, I loved not feeling pressured into buying a vehicle, and Eric knew what I wanted, Overall I’m happy w everything to make my experience fast and easy, I loved not feeling pressured into buying a vehicle, and Eric knew what I wanted, Overall I’m happy with my experience at gateway Chevy & loved the vehicle I purchased. More
by mmartinez27
Verified CustomerEmployees Worked With
Eric Y.
March 29, 2021
Robert is very knowledgeable and professional, each time I work with him I'm always so pleased with the outcome of the service. The service team works fast and I usually always get my car around the time th I work with him I'm always so pleased with the outcome of the service. The service team works fast and I usually always get my car around the time they provide. More
by Sarah
Employees Worked With
Robert Hernandez
March 28, 2021
I cannot be more grateful and happy with the help that I got from the whole team. Yoli went above and beyond and as did John. And Lorenzo was so friendly. got from the whole team. Yoli went above and beyond and as did John. And Lorenzo was so friendly. More
by RSJudy
Employees Worked With
Yoli Pena
March 26, 2021
Hands down some of the best sticker prices available to the valley, great customer experience at this dealership and efficient with all the paperwork and finding the right car for you! the valley, great customer experience at this dealership and efficient with all the paperwork and finding the right car for you! More
by cmuniz7730
Employees Worked With
Mike/Michael sales, La Rue Abrams, David Dadisho, Tony Castel de Oro, Dwayne Washington
March 26, 2021
Friendly staff. The only complaint that I have about the buying process is during the finance portion, I was asked to sign a document that said I was buying the car as-is without a warranty, when in fact th buying process is during the finance portion, I was asked to sign a document that said I was buying the car as-is without a warranty, when in fact the car was a certified pre owned with a warranty. When I questioned him on this and asked where that documentation was, he told me to take a screenshot of the website and that is what I would use. This wasn't very reassuring considering that I had to sign an as-is, no warranty document. More
by dkowaleski
Employees Worked With
La Rue Abrams
March 26, 2021
John Sheldon has been my service guy for many years. Fabulous customer service. Because of him I trust gateway To service my vehicle. Thanks WL Fabulous customer service. Because of him I trust gateway To service my vehicle. Thanks WL More
by WANDAJO1
Employees Worked With
John Sheldon
March 26, 2021
Took 20 mins to talk to me when I pulled into service and cashier sent my Lyft driver wrong address , I usually go to sands and it might be kept that way cashier sent my Lyft driver wrong address , I usually go to sands and it might be kept that way More
by luiscampos1994
Employees Worked With
La Rue Abrams
March 26, 2021
The people at Gateway really look out well for their customers. It's worth it to me to drive 25 miles to work with them and their service. customers. It's worth it to me to drive 25 miles to work with them and their service. More
by Clint Gibson
Employees Worked With
John Sheldon, Alejandra (sorry I can't recall her last name)
March 25, 2021
My glove box was scratched installing my cabin air filter. No one has once called to apologize for the damage. They are going to fix it but I had to call to inquire when. Not good customer service. filter. No one has once called to apologize for the damage. They are going to fix it but I had to call to inquire when. Not good customer service. More
by TRACYLAMB62
Employees Worked With
Alejandra was great
