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Gateway Chevrolet

Avondale, AZ

4.5
8,255 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,255 reviews

January 27, 2021

According to the report, you made a multi point vehicle inspection, but service advisor didn’t submit a report of that inspection, and didn’t make any recommendations according of the results of that insp More

by r_vega68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gambino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bieber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Velazquez, Jeremy Thompson, Alex Aguirre
Jan 28, 2021 -

Gateway Chevrolet responded

Thank you r_vega68 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. We would like the opportunity to address your concerns. Thank you again, and we look forward to hearing from you. Best Wishes, Team Gateway

January 26, 2021

Liz Diaz Super helpful, she came up to me right away and assisted to help me out as well as well as offering me a Lyft back home till my car was ready for pickup and kept me updated on everything More

by MARIAMBAULUS1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Diaz
Jan 27, 2021 -

Gateway Chevrolet responded

Hi MARIAMBAULUS1234, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

January 26, 2021

The Home Delivery program was the best. We had looked around at other dealers and even other manufacturers. The new 2021 Tahoe was the best for us. Home delivery made the process very easy More

by KentuckyColonel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico
Jan 27, 2021 -

Gateway Chevrolet responded

KentuckyColonel What great feedback thank you for taking the time to leave great feedback. We're pleased to know we have been able to exceed your expectations and really help you out. We want all our clients to have a comfortable and stress-free experience with us. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. We look forward to your next visit! Take care! All the best, Team Gateway

January 25, 2021

Cesar aka the falcon was amazing with us and we got a great yukon . Tony is the best with financial in happy to be a customer . More

by mariaosoriosianez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Castel de Oro
Jan 27, 2021 -

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, Inc.! All the best, Chelsea Wheeler

January 25, 2021

The intake went well, the service was done promptly and to our expectation. However when trying to pick up our vehicle our service rep was too busy “catching up with a buddy” to help us. There is zero reas More

by hestcharlton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul
Mar 09, 2021 -

Gateway Chevrolet responded

Hello Jen Charlton, Our team strives to deliver an excellent experience, and are disappointed that you didn't receive a positive experience during your visit. If you have further needs or questions, please reach out 623-687-3503! Best Wishes, Team Gateway

January 25, 2021

I have bought many cars in the past but nothing compares to the service you get at this dealership. They go above and beyond. I highly recommend this dealership and have to many. Great job. More

by LINDAROBINSON24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Cruz- Sales, Lorenzo Mora - Finance Manager both 5 star employees
Jan 27, 2021 -

Gateway Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day! All the best, Chelsea Wheeler

January 25, 2021

Liz was awesome and kept me updated. My only issue is.....I had an appointment at 11:45 am, and I finally drove out at 3:12 pm. I was there for an oil change. More

by bubyenow2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
liz diaz
Jan 25, 2021 -

Gateway Chevrolet responded

Hi bubyenow2, thank you for your review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, Inc.! We sincerely thank you for the review, and look forward to seeing you again soon! Best Wishes, Team Gateway

January 25, 2021

They were quick and efficient. Jered Bryant, our salesman was wonderful and very friendly! We are happy with our purchase and service. We thank you. More

by jzandpmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared bryant, Dwayne Washington
Jan 27, 2021 -

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, Inc.! If you have any further questions, please give us a call. We're always happy to help! All the best, Chelsea Wheeler

January 25, 2021

Quick and efficient! I don't remember my rep's name but he answered all my questions. The girls at the cashiers desk also were very friendly and helpful. Thank you. More

by Cheryl Honnie
Recommend Dealer
Yes
Employees Worked With
I dont remember their names.
Jan 25, 2021 -

Gateway Chevrolet responded

Hi Cheryl, we're happy you found our staff to be so supportive during your experience here at Gateway Chevrolet, Inc.. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Gateway Chevrolet, Inc.. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

January 25, 2021

My experience was awesome. In a few hours I found a car, credit checked, papers signed and out the door This was the easiest purchase I have ever made. I would like to thank Razz Quirino and Robert Revere w More

by ejslack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Razz Quirino and also Robert Revere
Jan 31, 2021 -

Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We'll be sure to pass along your kind comments to Razz, Robert, and the team here at Gateway Chevrolet. Please feel free to reach out to us if you ever need anything else. Enjoy your new car! All the best, Chelsea Wheeler

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