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Gateway Chevrolet
Avondale, AZ
8,253 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,253 reviews
January 18, 2021
Needs improvement on people friendliness also communication. My vehicle feels great after service but the service advisers need to have better attitudes and call whenever the vehicle are ready. communication. My vehicle feels great after service but the service advisers need to have better attitudes and call whenever the vehicle are ready. More
by GERARDO_NGN
Verified CustomerEmployees Worked With
Other Employees :
Enrique Velazquez, Jeremy Thompson, Tony Castel de Oro
January 16, 2021
I really enjoyed the customer service from being welcomed to setting up with what I needed. I would recommend this location to anyone. Great work. to setting up with what I needed. I would recommend this location to anyone. Great work. More
by nunezminunez
Employees Worked With
Epi Perez
January 16, 2021
Always have had great experiences at Gateway - service Mike Beck is amazing. Services that are suggested are just that suggested not forced - no high pressure. Mike Beck is amazing. Services that are suggested are just that suggested not forced - no high pressure. More
by lynn.green05
Employees Worked With
Mike Beck
January 16, 2021
Wonderful people to deal with always kept me updated although it did take longer than I thought it’s was understandable due to Covid a lot of the parts were not available, but final product was outstand although it did take longer than I thought it’s was understandable due to Covid a lot of the parts were not available, but final product was outstanding More
by isaacmart28
Employees Worked With
Eric B, Nikki Patton, Jeremy Thompson
January 15, 2021
I was really disappointed with a radiator replacement I just received. The radiator was leaking and I asked for a new one along with all hoses and thermostate. I asked for it to be washed also. When I ret just received. The radiator was leaking and I asked for a new one along with all hoses and thermostate. I asked for it to be washed also. When I returned several days later to pick it up I noticed it hadn't been washed and the antenna was still on the floor board. When I got home the radiator was leaking from both sides and which was worse than when I brought it in for service. I starting checking the hose clamps and found them all loose. When I drive it I will find out if this solves the leak. I have been coming to gateway for over 10 years even though your 45miles from my house and this is the worst experience I have had. I think it is just a lack of quality assurance. Van Chev is two miles from me but I want to keep coming to Gateway because I really like my service rep. (Robert Hernandez). Hopefully the QA improves so I can keep coming to Gateway. Craig Johnson More
by GORILLAS70
Employees Worked With
Robert Hernandez - 5 stars
January 15, 2021
My first time at a Chevrolet dealership after years of being a Ford customer. But everyone was so kind and helpful, and made a stressful car buying experience easier. I am thankful the assistance. being a Ford customer. But everyone was so kind and helpful, and made a stressful car buying experience easier. I am thankful the assistance. More
by kathylhgn
Employees Worked With
Ricky Aguilar, Jimmy, Tony Castel de Oro
January 15, 2021
Service department quickly found the problem. Replaced the battery at no charge. Battery was covered under warranty. Uber picked me up and dropped me off. Ok the battery at no charge. Battery was covered under warranty. Uber picked me up and dropped me off. Ok More
by tonysanton
Employees Worked With
Liz service dept
January 15, 2021
They did a great job. Any though they did have to. I bought used and they still fixed the car. Thanks you all! Gateway team bought used and they still fixed the car. Thanks you all! Gateway team More
by metrius2010
Employees Worked With
R.J. And Zach(service) Tony(Financing) Amanda and sales team
