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Gateway Chevrolet
Avondale, AZ
8,256 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,256 reviews
December 04, 2020
The place was very clean and inviting. Staff was awesome!! My sales rep was knowledgeable and helped through the whole process. I am very satisfied with the customer service. awesome!! My sales rep was knowledgeable and helped through the whole process. I am very satisfied with the customer service. More
by DHCANCER28
Verified CustomerEmployees Worked With
Fransisco Cheno Aponte
December 04, 2020
Mr. Aponte was very friendly ez to talk to n tell him wat i was lookn for..i came out with the truck i really wanted.. Super excited n glad i went there for my truck.. I would be recommending him to family a i was lookn for..i came out with the truck i really wanted.. Super excited n glad i went there for my truck.. I would be recommending him to family and friends.. More
by VEGAMANDO91
Employees Worked With
Francisco aponte
December 03, 2020
Everything was good no complaints Car wash could have Everything was good no complaints Car wash could have been better other than that the experience was excellent. Thank you Yoli pena I look forward Everything was good no complaints Car wash could have been better other than that the experience was excellent. Thank you Yoli pena I look forward to talk to you again. More
by GARABATO1416
Employees Worked With
Yoli Pena
December 03, 2020
I was waiting for my loan account to be accepted. Almost 9 hours of waiting on the hall. End of my payments was different from the first where I make me to put my initial.. 9 hours of waiting on the hall. End of my payments was different from the first where I make me to put my initial.. More
by ricardo134134
Employees Worked With
Justin. Morgan 4*, Sal Flores, Tony Castel de Oro
December 03, 2020
I enjoy dealing with all the staff at Gateway. Everyone is friendly and courteous. John Sheldon is the most knowledgeable and experienced service advisor that I have ever dealt with in my 62 years. F is friendly and courteous. John Sheldon is the most knowledgeable and experienced service advisor that I have ever dealt with in my 62 years. For this visit I have to include a definite ten thumbs down for whatever team of GM engineers designed the front end of the 2009 Silverado. A significant amount of disassembly is required to change the headlight bulbs. Changing a headlight bulb should not be a three hour $350.00 job. Once again, the entire Gateway team is fantastic, and I cannot say enough good things about them. My unhappiness is solely with whoever approved the design that make changing a headlight bulb a half-day affair. More
by OLDSARGE1706
Employees Worked With
John Sheldon
December 03, 2020
First let me say that the part that failed on my Chevy 2500 HD should've never failed at 74k miles. However, Mike Beck my service advisor was extremely helpful. Also the other estimates I got were more 2500 HD should've never failed at 74k miles. However, Mike Beck my service advisor was extremely helpful. Also the other estimates I got were more expensive and no idea when repairs would be finished. Mike got the truck in and out the next day. Gateway even washed it. As busy as the service department is Everyone at Gateway Service always have time to be friendly. Don't know if they were smiling or not. Because they all wear mask. More
by WELLNOWWHAT63
Employees Worked With
Mike Beck
December 02, 2020
Gateway has always had an awesome service department. They’re very informative and always keep the customers updated in the progression of the vehicle and are always very courteous. They’re very informative and always keep the customers updated in the progression of the vehicle and are always very courteous. More
by JBELTRAN01
Employees Worked With
Robert Hernandez
December 02, 2020
First dealership I go to that doesn't put your car through the wash. I guess I'm spoiled at the other dealerships, and I have been through many dealerships.. through the wash. I guess I'm spoiled at the other dealerships, and I have been through many dealerships.. More
by YAKSAG
Employees Worked With
Kyle
December 01, 2020
Great patience and great attitude it took me 3 days to find a car and they did great having patience with us and still respected us everyday find a car and they did great having patience with us and still respected us everyday More
by WILLIAM.A.IBARRA
Employees Worked With
Omar and juan
