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Gateway Chevrolet

Avondale, AZ

4.5
8,256 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,256 reviews

November 30, 2020

Hands down best experience we’ve had buying a car. We told them what we were looking for in payments and they made it happen! More

by kaitwoodard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
Dec 01, 2020 -

Gateway Chevrolet responded

kaitwoodard Wow, what great feedback thank you for taking the time to highlight our staff that made it a great experience in. We want all our clients to have a comfortable and stress-free experience with us. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. If you have any further questions, please give us a call. We're always happy to help! All the best, Team Gateway

November 30, 2020

You can depend on John Sheldon to always have his 'nose to the grindstone'. It seems that hard, honest work is important to everyone I have met at this dealership. More

by Davis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheldon, Service Advisor
Dec 01, 2020 -

Gateway Chevrolet responded

Hi Davis, thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

Dec 01, 2020 -

Davis responded

Your customer's find that you always strive to do your best, read that a few dealers try to follow, then read about the dealers that flat out do not care what is 'right, or what is wrong', and that no attention, do those dealerships pay, to numerous unending poor reviews. I thank you

November 30, 2020

Far more than 25 words...would love to discuss with owner or General Manager. Salesperson not listed-just guessed. Tony in Finance was awesome however! More

by dtmccune1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Apodaca
Dec 19, 2020 -

Gateway Chevrolet responded

dtmccune1 We are sorry to hear that your visit in was anything less than great. We are interested in learning more about your particular situation please contact us at your earliest convivence we are more then happy to speak with you (623)687-3523 Thank you for bring this unfortunate experience to our attention. We hope to hear from you soon. All the best, Management

Dec 19, 2020 -

dtmccune1 responded

Thank you. Who should I ask for please?

November 30, 2020

You worked with us very well, and got a great deal. Staff was very friendly and courteous. Financing went very smoothly and quickly. Great team to work with. More

by daboonch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Aguirre
Dec 02, 2020 -

Gateway Chevrolet responded

daboonch Wow, what great feedback thank you for taking the time to complete our review. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. We sincerely value your business and look forward to your next visit! All the best, Team Gateway

November 30, 2020

The sale was wonderful, Our sales person did a great job, very nice & professional. Only complaint was that we spent over four hours with the paper work because the dealership was so busy. thank you. More

by KATHYERICKSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Vena
Dec 02, 2020 -

Gateway Chevrolet responded

KATHYERICKSON Thank you for the 5 star review! We are sorry to hear that your wait time was longer then expected thank you for understanding. We are happy to know we were really able to help you out. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. All the best, Team Gateway

November 30, 2020

Always fantastic service and customer service! I recommend there service to others. Will be back if I need service to my vehicle. Will also recommend them to family and friends More

by Chavez, Chris311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Dec 01, 2020 -

Gateway Chevrolet responded

Hi Chris311, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 30, 2020

We had an excellent experience at Gateway! From Omar greeting and managing us through the process to the finance team. Everything was exceptional. And most importantly..... no pressure at all! We WILL b More

by wallace968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar. Polo
Dec 02, 2020 -

Gateway Chevrolet responded

wallace968 What great feedback thank you for highlighting some of our staff that made it a great experience in. We want all our clients to have a comfortable and stress-free experience with us. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! All the best, Team Gateway

November 30, 2020

They went above and beyondWill be first place to go if They went above and beyond Will be first place to go if ever have an issue in the future Service department was great and nice More

by MHPOOLJUNKIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike don’t remember last name
Dec 01, 2020 -

Gateway Chevrolet responded

Hello Mhpooljunkie, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 30, 2020

When I needed a ride back home I expected a courtesy shuttle from the dealer, but instead I was farmed out to Uber. If the dealer is going to offer rides to customers not wanting to wait around, they re More

by NCC74656G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember.
November 30, 2020

We brought our vehicle in for a recall and it also had the check engine light on. Chevy wouldn't even do a diagnostic test for us unless we paid $150. More

by HDECKER76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not remember the name.
Dec 19, 2020 -

Gateway Chevrolet responded

Thank you HDECKER76 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623)687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

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