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Gateway Chevrolet

Avondale, AZ

4.5
8,242 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,242 reviews

November 20, 2020

I went for a simple oil change and coolant flush and the completely messed up my engine and gave it back to me. They’ve been in no hurry fixing it as my car had been there for going on 3 weeks now More

by damian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Entire service team
Dec 16, 2020 -

Gateway Chevrolet responded

Damian, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (623) 687-3503 when you have an opportunity, and we will be more than happy to try and turn your experience around. Best Wishes, Team Gateway

Dec 16, 2020 -

damian responded

Unfortunately you guys never respond or actually make any changes so I am very afraid to do business with you at this time

November 20, 2020

I had an oil change and my leak wass fixed. My serv ice advisor handles my problems. I stand by Gateway Chevrolet. Service department is the best . More

by HARDYLINDAC46
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department John
Nov 24, 2020 -

Gateway Chevrolet responded

Thank you Hardylindac46 for taking the time to let us know how we did. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! Best Wishes, Team Gateway

November 19, 2020

John sheldon really took care of me and my truck very well like it was his truck, good Chevrolet parts good mechanics all around thx More

by RK14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John sheldon
Nov 20, 2020 -

Gateway Chevrolet responded

Hi RK14, thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, Inc.! We look forward to your next visit! Take care! Best Wishes, Team Gateway

November 19, 2020

Good experience everyone was nice and approachable. I would recommend someone to this dealer I would say better than midway chevrelet. Definitely a continued customer. More

by TARAGON90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Velazquez, Jeremy Thompson, Bryant Dominguez
Nov 20, 2020 -

Gateway Chevrolet responded

Hello Taragon90, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gateway Chevrolet, Inc.. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 19, 2020

Good deal on my Trailblazer but was looking for more money for my trade-in. Andre Howard was excellent - he answered all my questions and did not pressure me at all. More

by puckle1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Howard (5 stars), Tony Castel de Oro
Nov 20, 2020 -

Gateway Chevrolet responded

puckle1971 Thank you for taking the time to leave great feedback! We strive for excellence so its positive comments like yours that keep us going. We're pleased to know we have been able to exceed your expectations and really help you out. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! All the best, Team Gateway

November 19, 2020

Very good service with care they worked on truck until it was fixed write was coming back in to find the problem Which was puzzling More

by pluckaluck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John seldon
Nov 20, 2020 -

Gateway Chevrolet responded

Hi there Pluchaluck, thank you for taking the time to leave a review for us at Gateway Chevrolet, Inc.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 19, 2020

This dealership have amazing staff such as Robert Hernandez.. Friendly and helpful!! There is lots of business you can’t trust, but Gateway Chevy is one that you can trust. They create an amazing cus More

by delgade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez , Howard Thaler, Yoli Pena, Tony Castel de Oro
Nov 20, 2020 -

Gateway Chevrolet responded

Wow Delgade, it's experiences like yours that really keep us motivated! Thank you for taking the time to leave a review for us at Gateway Chevrolet, Inc.. We're happy we could meet your expectations! We are happy to pass along your comments to Robert and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 18, 2020

Absolute stellar customer service! I won’t go anywhere else!! They took such good care of me! I was pleased with my overall experience. Stellar! More

by RLWELLS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Miller
Nov 20, 2020 -

Gateway Chevrolet responded

Hi RLWELLS1, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Gateway Chevrolet, Inc.

November 18, 2020

I had my truck bed coated, a tonneau cover installed, and a couple other items. The workmanship was excellent and I was kept informed of progress. More

by keithhyatt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Diaz
Nov 20, 2020 -

Gateway Chevrolet responded

keithhyatt1 Awesome we are happy to hear we were able to help you out! Thank you for taking the time to complete our review. We want all of our customers to have a stress free experience in! Thank you again for choosing Gateway Chevrolet, Inc. and we hope to see you again. All the best, Team Gateway

November 18, 2020

This is my go to place for my oil change. Next time I will ask for a different advisor. Very rude never had a problem before More

by covsteph25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
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