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Gateway Chevrolet

Avondale, AZ

Overview
Employees
Reviews
Vehicles
4.5
8,289 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,289 reviews

December 02, 2020

I will never go anywhere else! Thanks to Robert R. I love my new truck! Also thanks to Omar!!! I’ll be sending others to buy from y’all. More

by jdowling911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert R and Omar
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December 02, 2020

First dealership I go to that doesn't put your car through the wash. I guess I'm spoiled at the other dealerships, and I have been through many dealerships.. More

by YAKSAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle
Report | Print
Dec 22, 2020 -

Gateway Chevrolet responded

Hi YAKSAG, We want all our clients to have a comfortable and stress-free experience with us! Thank you for bring up this issue with us. The car wash is currently down and we are in the middle of replacing it with a new one. All Autos ( service and sales) are being hand wash and this does take up extra time to complete. We value you that your time is precious and we want you to be in and out quickly and to your satisfaction. Please call our Management Department to go over this issue with you. 623-687-3503. Thank you again for choosing Gateway Chevrolet, Inc. and we hope to see you again. Best Wishes, Team Gateway

December 01, 2020

Great patience and great attitude it took me 3 days to find a car and they did great having patience with us and still respected us everyday More

by WILLIAM.A.IBARRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar and juan
Report | Print
Dec 02, 2020 -

Gateway Chevrolet responded

WILLIAM.A.IBARRA Thank you for your 5 star review! What great feedback thank you for taking the time to leave a review. We're pleased to know we have been able to exceed your expectations and really help you out. Thank you for choosing Gateway Chevrolet, Inc. as your first choice for all your automotive needs. All the best, Team Gateway

November 30, 2020

Hands down best experience we’ve had buying a car. We told them what we were looking for in payments and they made it happen! More

by kaitwoodard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Dec 01, 2020 -

Gateway Chevrolet responded

kaitwoodard Wow, what great feedback thank you for taking the time to highlight our staff that made it a great experience in. We want all our clients to have a comfortable and stress-free experience with us. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. If you have any further questions, please give us a call. We're always happy to help! All the best, Team Gateway

November 30, 2020

You can depend on John Sheldon to always have his 'nose to the grindstone'. It seems that hard, honest work is important to everyone I have met at this dealership. More

by Davis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheldon, Service Advisor
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Dec 01, 2020 -

Gateway Chevrolet responded

Hi Davis, thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

Dec 01, 2020 -

Davis responded

Your customer's find that you always strive to do your best, read that a few dealers try to follow, then read about the dealers that flat out do not care what is 'right, or what is wrong', and that no attention, do those dealerships pay, to numerous unending poor reviews. I thank you

November 30, 2020

Far more than 25 words...would love to discuss with owner or General Manager. Salesperson not listed-just guessed. Tony in Finance was awesome however! More

by dtmccune1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Apodaca
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Dec 19, 2020 -

Gateway Chevrolet responded

dtmccune1 We are sorry to hear that your visit in was anything less than great. We are interested in learning more about your particular situation please contact us at your earliest convivence we are more then happy to speak with you (623)687-3523 Thank you for bring this unfortunate experience to our attention. We hope to hear from you soon. All the best, Management

Dec 19, 2020 -

dtmccune1 responded

Thank you. Who should I ask for please?

November 30, 2020

You worked with us very well, and got a great deal. Staff was very friendly and courteous. Financing went very smoothly and quickly. Great team to work with. More

by daboonch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Aguirre
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Dec 02, 2020 -

Gateway Chevrolet responded

daboonch Wow, what great feedback thank you for taking the time to complete our review. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. We sincerely value your business and look forward to your next visit! All the best, Team Gateway

November 30, 2020

The sale was wonderful, Our sales person did a great job, very nice & professional. Only complaint was that we spent over four hours with the paper work because the dealership was so busy. thank you. More

by KATHYERICKSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Vena
Report | Print
Dec 02, 2020 -

Gateway Chevrolet responded

KATHYERICKSON Thank you for the 5 star review! We are sorry to hear that your wait time was longer then expected thank you for understanding. We are happy to know we were really able to help you out. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. All the best, Team Gateway

November 30, 2020

Always fantastic service and customer service! I recommend there service to others. Will be back if I need service to my vehicle. Will also recommend them to family and friends More

by Chavez, Chris311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
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Dec 01, 2020 -

Gateway Chevrolet responded

Hi Chris311, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

November 30, 2020

We had an excellent experience at Gateway! From Omar greeting and managing us through the process to the finance team. Everything was exceptional. And most importantly..... no pressure at all! We WILL b More

by wallace968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar. Polo
Report | Print
Dec 02, 2020 -

Gateway Chevrolet responded

wallace968 What great feedback thank you for highlighting some of our staff that made it a great experience in. We want all our clients to have a comfortable and stress-free experience with us. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! All the best, Team Gateway

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