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Gateway Chevrolet

Avondale, AZ

Overview
Employees
Reviews
Vehicles
4.5
8,240 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,240 reviews

November 17, 2020

John Sheldon and Service was great! Only reason for 4 stars is how long it is taking for a refund to hit my account! Thanks More

by alison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheldon
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Nov 17, 2020 -

Gateway Chevrolet responded

Thanks Alison for highlighting some of our staff who helped make this such a great experience! Yes, Banks do take time to refund accounts. Thanks again for taking the time to leave us this information about your recent visit. Take care! Best Wishes, Team Gateway

November 17, 2020

Helped me out with making a purchase even come in on his off day so that i wouldn’t have to wait for the next day. More

by Florence.Codey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Washington
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Nov 18, 2020 -

Gateway Chevrolet responded

Florence.Codey We're pleased to know we have been able to exceed your expectations and really help you out! We want all our clients to have a comfortable and stress-free experience with us. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. We sincerely value your business and look forward to your next visit. All the best, Team Gateway

November 17, 2020

The people were really friendly. All staff were on top of everything and very caring. Really enjoyed the visit and the new car. Definitely recommend to anyone, and completely satisfied! More

by ASHLEYSAPIEN3
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andrew
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Nov 18, 2020 -

Gateway Chevrolet responded

ASHLEYSAPIEN3 We're pleased to know we have been able to exceed your expectations and really help you out. We want all our clients to have a comfortable and stress-free experience with us. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon. We sincerely value your business and look forward to your next visit! All the best, Team Gateway

November 17, 2020

Ricky was very helpful and patient! He really took the time to explain everything to me and helped understand the prep was!! Keep it up!! More

by 22acortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Aguilar
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Nov 18, 2020 -

Gateway Chevrolet responded

22acortez We're glad to hear you found our staff was so knowledgeable and helpful. We're pleased to know we have been able to exceed your expectations and really help you out. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. Thank you again for choosing Gateway Chevrolet, Inc. and we hope to see you again. All the best, Team Gateway

November 16, 2020

Gateway Chevrolet did a great job on my car. Thank you so much. I love my 2017 Chevrolet Cruze. Too bad the car wash was broken. 😄 More

by cmurphy72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Service Dept
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Nov 17, 2020 -

Gateway Chevrolet responded

Thanks Cmurphy72! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We are currently installing a New Car Wash. Thank you for your understanding. We look forward to your next visit! Take care! Best Wishes, Team Gateway

November 16, 2020

Cody M. by far one of the best salesman, I've dealt with. While trying to buy a truck, I had 5 other valley dealerships trying to sell me. Gateway and Cody are by the best, financing was easy and simple. More

by mike.redsoxfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Miller
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Nov 17, 2020 -

Gateway Chevrolet responded

mike.redsoxfan Thank you for taking the time to mention some of our staff that made it a smooth and easy process for you! We strive for excellence and we are happy you found our team knowledgeable and helpful. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. We sincerely value your business and look forward to your next visit! All the best, Team Gateway

November 16, 2020

Yoli was great! I appreciate all the up front work she did before coming into the dealership. The customer service was great as well! The deal was great. More

by ANNEMEDRANO80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yoli Pena
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Nov 17, 2020 -

Gateway Chevrolet responded

ANNEMEDRANO80 Thank you for taking the time to mention some of our staff that made it a great experience in. We will share your kind words and great feedback with our team. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! All the best, Team Gateway

November 16, 2020

I have to start with stating that based upon my last experience at a dealership was at best a one star. But that all changed with Gateway and 'Ivan'. Courteous, knowledgeable, and delivered on his pro More

by tkmoody71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan
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Nov 17, 2020 -

Gateway Chevrolet responded

tkmoody71, Wow thank you for the great feedback! We strive for excellence so we are happy to here you found our staff knowledgeable and helpful. We will share your kind words and great feedback with our team. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. If you have any further questions, please give us a call. We're always happy to help! All the best, Team Gateway

November 16, 2020

Customer service was above and beyond. Never was purchasing a car so easy. Andre was wonderful The next vehicle we purchase will be with Gateway and Andre. thank you so much More

by Leejsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
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Nov 17, 2020 -

Gateway Chevrolet responded

Leejsmith, Thank you for your great feedback and your 5 star review! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. We sincerely value your business and look forward to your next visit! All the best, Team Gateway

November 16, 2020

I use my vehicle for work and brought it in for a routine maintenance. I also asked the service advisor if they could check it because I think I had a leak. I was told They did not mention a leak however I g More

by raulv1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alejandra I believe
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Dec 01, 2020 -

Gateway Chevrolet responded

Thank you Raulv1 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. We sincerely value your business ! Best Wishes, Team Gateway

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