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Gateway Chevrolet

Avondale, AZ

4.5
8,289 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,289 reviews

November 11, 2020

It was the best car buying experience i have had. The team were transparent, empathetic and really did right be me. Thank you so much! More

by cottonchris23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan- Sales, Claudio-Finance and Jeffery-Manager
Nov 12, 2020 -

Gateway Chevrolet responded

We understand that shopping for a car can be a difficult and stressful process, so we're delighted to hear that you had the best buying experience with us. If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. Have a wonderful day, Chris! All the best, Chelsea Wheeler

November 11, 2020

Customer service was great all the way around and they worked really hard to accommodate my financial needs. My sales rep was amazing throughout this whole process. More

by kimren75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liliana Hernandez,
Nov 12, 2020 -

Gateway Chevrolet responded

Hi there, we appreciate the praise for our sales team! We hope to be of service to you again in the future. All the best, Chelsea Wheeler

Nov 12, 2020 -

kimren75 responded

Thank you so much, you have definitely gained a customer in me.

November 11, 2020

Excellent, excellent service. My car was beautiful when I got it back and everyone was great to work with. Would always recommend them for collision and service work. They did what they said they would do an More

by DEBSDIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Boyer and Nicki
Nov 12, 2020 -

Gateway Chevrolet responded

We always strive to deliver exceptional service to our customers so we're glad to hear you found that to be the case. Your recommendation means so much to us and we're happy to have earned it! Safe travels! All the best, Chelsea Wheeler

November 11, 2020

GOT A GREAT PRICE, TREVOR THE SALES MAN WAS THE BEST. WE DROVE OVER 300 MILES TO GET THE TRUCK. ALL STAFF WE SAW WERE DOING A GREAT JOB More

by glcupa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TREVOR, Tony Castel de Oro
Nov 12, 2020 -

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Trevor here at Gateway Chevrolet, Inc.! If you have any further questions, please give us a call. We're always happy to help!' All the best, Chelsea Wheeler

November 11, 2020

Everything went fast and was notified on all updates on my truck customer service was excellent couldn't ask for a better dealership. Thank you More

by a1villalon67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Thompson
Nov 12, 2020 -

Gateway Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit! All the best, Chelsea Wheeler

November 10, 2020

Great experience! Did the negotiating via email, then a test drive and finalized the paperwork and drove home with my new Tahoe. They exceeded my expectations! Thank you Sean Counts More

by mamatoni
Recommend Dealer
Yes
Employees Worked With
Sean Counts
Nov 12, 2020 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out if there's anything additional we can do for you. All the best, Chelsea Wheeler

November 10, 2020

Took in my Truck with an appointment. I needed an Oil change and bulb replacement in my center console buttons. I left my truck all day. Picked up my truck at night time with just anOil change. They told More

by montes_1391
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Saul Sanchez
Nov 25, 2020 -

Gateway Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Montes_1391, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. 623-687-3503 Best Wishes, Team Gateway

November 10, 2020

I set up an appointment online and when i arrived i was waiting for some one to help, the reps. would help the other cars that where here after and i was still waiting. Paul showed up from a different area More

by christinajosh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hapeman
Nov 12, 2020 -

Gateway Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gateway Chevrolet, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Chelsea Wheeler

November 10, 2020

I took my 2015 Chevy surburban in with a check light they figured out what the problem was they fix and fixed it right threw the whole process they kept me inform on what was going on ... very good service More

by ezequielloza83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Nov 12, 2020 -

Gateway Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon! All the best, Chelsea Wheeler

November 10, 2020

Te service department represented by Robert is the best. He has been extremely helpful and honest with solving any problems with my 2017 Volt. He is patient and responses knowledgeably to all issues and qu More

by GDWHIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert and the women who handle shuttle service
Nov 12, 2020 -

Gateway Chevrolet responded

Hi there, we are glad to hear Robert took such great care of you. We're always happy to help if you ever need anything else. Have a fantastic day!

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