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Gateway Chevrolet

Avondale, AZ

4.5
8,303 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,303 reviews

November 03, 2020

Great people, fast and simple process no hassle. Went in and was well recieved. I got a great deal and felt very happy and satisfied with my purchase. More

by RCUEVASA97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erasmo Quirino , Tony Castel de Oro
Nov 11, 2020 -

Gateway Chevrolet responded

RCUEVASA97 Thank you for your 5 star review! We appreciate your great feedback we will share it with our team. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. If you have any further questions, please give us a call. We're always happy to help! All the best, Team Gateway

November 03, 2020

In September my wife had to replace her vehicle that was totalled. The sales person made a mistake on the model she wanted and without hesitation they made things right. So in October I traided in my vehi More

by jpettit6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Polo
Nov 11, 2020 -

Gateway Chevrolet responded

jpettit6 We appreciate you taking the time to leave great feedback we will share it with our team. We want all our clients to have a comfortable and stress-free experience with us. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. We look forward to your next visit! Take care! All the best, Team Gateway

November 03, 2020

Horrible experience I’ve purchased this car through this dealer and having me pay just so my car could not get fixed Properly is unacceptable More

by Evelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Liz
Nov 18, 2020 -

Gateway Chevrolet responded

Evelin, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Gateway Chevrolet, Inc. (623) 623-3503 Best Wishes, Team Gateway

November 02, 2020

John did a great job, he got everything done under warranty and didn't push me to get something I didn't need. Thank you so much for your help! More

by LEXHER1765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in Service
Nov 11, 2020 -

Gateway Chevrolet responded

Hi Lexher1765, thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, Inc.! Thanks again for taking the time to leave us this information about your recent visit. Take care! Best Wishes, Team Gateway

November 02, 2020

John V. was a very good salesman - knowledgeable, not overbearing, and he answered my questions straight-up. He was with me through every step of the purchase process, and he kept me informed as my purch More

by m-r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Valdez
Nov 11, 2020 -

Gateway Chevrolet responded

Thank you for taking the time to mention some of our staff that made it a great experience in. We want all our clients to have a comfortable and stress-free experience with us. Our staff is committed to providing each of our clients with the best automotive experience. If you have any further questions, please give us a call. We're always happy to help! All the best, Team Gateway

November 02, 2020

We are returning customers . Very satisfied with your salesman, loan managers, and the financing department. They helped find exactly what we were looking for and didnt push us to make a payment that we More

by elizabethparker90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, his manager, and also financing dept
Nov 11, 2020 -

Gateway Chevrolet responded

elizabethparker90 Thank you for taking the time to leave great feedback we will share it with our team. Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us. Our staff is committed to providing each of our clients with the best automotive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Team Gateway

November 02, 2020

Ivan was friendly and professional. He clearly knew the product and did not try to pressure a sale. I appreciated his honesty. The process was relaxed. More

by keithhyatt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Quintero
Nov 11, 2020 -

Gateway Chevrolet responded

Thank you for taking the time to mention Ivan we are happy to hear you had such a great experience in. We want all our clients to have a comfortable and stress-free experience with us. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. If you have any further questions, please give us a call. We're always happy to help! All the best, Team Gateway

November 02, 2020

I scheduled an apt at this location for my first oil change a wash and vacuum at 1145, i dropped my car off at 10am i was called at 1145 that my car is ready for pick up, upon arriving John is on a call More

by Candice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Singleton, John butler
Nov 18, 2020 -

Gateway Chevrolet responded

Hello Canmarieg, Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We do take these matters very seriously here at Gateway Chevrolet and can assure you that Gender and Race has nothing to do with your experience with us. Also, after doing some research on your last visit I can also assure you that your Oil was in fact changed. If you like, please call our Management Department at 623-687-3503, they can help you with this matter and re-schedule you the detail that you didn't come in for. Best Wishes, Team Gateway

Nov 18, 2020 -

Candice responded

I was reached out to via email, I did respond to that email requesting to go to another location. No one from gateway has since responded to the email but made sure to update the dealer rater wanting me to call in to speak to management. I shouldn’t be forced to utilize services at one location where more than one team member has had unfavorable behavior. If gateway would like to have another management member from another location schedule with me it would be the best option for me. If working with Gateway & the management staff at that location is the only option after leaving me to feeling uncomfortable, unsafe and undervalued it will be the first & last Chevy I own I refuse to be subjected to this a second time around if going to another location is not an option I’ll proceed with my claim to the better business bureau.

November 02, 2020

Great Costumer Service, Robert was on point. Very easy to work with. Great Job. Kept me informed on repairs and warranty coverage. Friendly and Professional environment. More

by littlecharles78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Nov 11, 2020 -

Gateway Chevrolet responded

Hi Charles, thank you for your kind review; we are happy to pass along your comments to Robert and the team here at Gateway Chevrolet, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Wishes, Team Gateway

November 02, 2020

Good service excellent performance and great people, very good attention they're going through everything about the truck numbers updates and new stuff seats ignition controllers. More

by lr966795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny nava
Nov 11, 2020 -

Gateway Chevrolet responded

Thank you for your 5 star review! We're pleased to know we have been able to exceed your expectations and really help you out. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. We hope to see you soon! All the best, Team Gateway

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