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Gateway Chevrolet

Avondale, AZ

4.5
8,323 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,324 reviews

October 26, 2020

Mike is awesome to work with. He is considered about my needs and is quick to get my car looked at. He calls me as soon as he finds out what the problem is. More

by mynanavirgie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 29, 2020 -

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike and the team here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 26, 2020

Very quick and helpful. Got what I was looking for and they got me OTD quick. Very helpful staff. I will by from them again. More

by CTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javii Molina Quintero
Nov 08, 2020 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon! All the best, Chelsea Wheeler

October 26, 2020

Amazing purchasing experience. I live over 3 hours from the dealership and worked with Dwayne over the phone for the majority of the sales process. Upon arrival, all numbers were in order, went on a test d More

by WILDCT88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Washington
Nov 08, 2020 -

Gateway Chevrolet responded

Thank you for taking the time to leave great feedback we will share it with our team. We're pleased to know we have been able to exceed your expectations and really help you out! Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. and we hope to see you again soon! All the best, Team Gateway

October 26, 2020

The Service Technician was very courteous and kept me updated. My car was taken on time for my appointment time. Thank you for Great service! More

by clbegay7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 08, 2020 -

Gateway Chevrolet responded

Hi, thank you so much for the positive review! We're looking forward to your next visit with us! All the best, Chelsea Wheeler

October 26, 2020

The guys in the Service department are great I had to get my car towed to the dealer because I lost my key they did a great job get me back on the road More

by cornbread340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hernande
Nov 08, 2020 -

Gateway Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day. All the best, Chelsea Wheeler

October 25, 2020

My truck radio still glitches, I’m going to take it back. Service person Robert Hernandez give you a great service but the mechanics need some training this will be my third time for same issue. More

by PITACH064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Hernandez
Nov 12, 2020 -

Gateway Chevrolet responded

Hello Pitach064, thank you for your kind words regarding Robert! We are sad to learn that you are having the same issues with your radio. Thank you also for your honest comments and glad to learn that we can get you in to resolve this matter. See you soon so that we can fix this issue. Best Wishes, Team Gateway

October 23, 2020

HadTrueCar purchase # & they still played games.. 30 min sale process turned into 4 hrs. Said they had a 2nd key and now deny it. Run! More

by CAMERONJOHNSON25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julio ( manager) and Jeremy (Sales) and the guy behind the window playing puppet master.
Nov 10, 2020 -

Gateway Chevrolet responded

Cameron Johnson, Thank you for bringing this unfortunate experience to our attention. We are disappointed to hear your visit in was anything less than great we appreciate your honest feedback and taking the time to speak with us. If you have any other questions or concerns please fill free to reach out we are always happy to help. All the best, Management

October 23, 2020

Convenient location with a good selection of used trucks. Staff was very courteous and friendly. Finance officer was fantastic. Would go back again! I like my truck....thank you all! More

by mikebyrd53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Polo, sales
Oct 29, 2020 -

Gateway Chevrolet responded

mikebyrd53 We want all our clients to have a comfortable and stress-free experience with us! We're pleased to know we have been able to exceed your expectations and really help you out! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care! All the best, Team Gateway

October 23, 2020

The day I bought my car we got great service and customer service. But then we had to send the car back for auto service and we had horrible service. When we arrived on a Friday the manager made it seem like More

by franciscojfuentes5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Flores
Nov 17, 2020 -

Gateway Chevrolet responded

Hello Franciscojfuntes5, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Gateway Chevrolet, Inc. (623) 687-3503 Best Wishes, Team Gateway

October 23, 2020

This is my second Chevrolet truck I purchased. The level of service provided by Gateway Chevrolet, especially the Salesperson Sean and he's supervisor were incredible. More

by mcteposte
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 29, 2020 -

Gateway Chevrolet responded

mcteposte Thank you for being a returning customer and for letting us continue to provide you with a great experience . We will share your great feedback with Sean and our team! Thank you for choosing Gateway Chevrolet, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit! All the best, Team Gateway

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