Gateway Chevrolet

Always have good customer service .always a joy to go to gateway They always greet you upon arrival explain what’s going on with vehicle. gateway They always greet you upon arrival explain what’s going on with vehicle. More

Friendly, courteous, and delivered on the pricing I was after. Very knowledgeable and explained all the details. Best PRICE in town! I love my Silverado Trail Boss and walked away feeling like I got A g after. Very knowledgeable and explained all the details. Best PRICE in town! I love my Silverado Trail Boss and walked away feeling like I got A great deal. Thanks, Gateway More

Justin Mongar was amazing! From first contact til we drove away in our new Equinox he was helpful every step of the way. He was professional, friendly, caring, and knowledgeable. Rhonda was amazing drove away in our new Equinox he was helpful every step of the way. He was professional, friendly, caring, and knowledgeable. Rhonda was amazing too! She made turning in our leased vehicle easy and stress-free. Claudio in Finance was also very helpful and did all he could to get us the best financing possible. John at the front desk was also great at helping us with rebates etc. Everyone involved was helpful and friendly. We won't consider any other place for our vehicle needs except Gateway! Yoli received lowest rating possible because she was our first contact but never responded to us. More

Dwayne from gateway Chevrolet was extremely nice and considerate. He understood we could only afford a certian amount a month and he did his very best to ensure we were as close as possible to the month considerate. He understood we could only afford a certian amount a month and he did his very best to ensure we were as close as possible to the monthly payment we needed. More

Had 2 tires on rear of vehicle replaced due to damage from road debris. The balance of the tires is not good due to a vibration that the vehicle now has. I took a look and find that the wheels now have w from road debris. The balance of the tires is not good due to a vibration that the vehicle now has. I took a look and find that the wheels now have weights in different places on the wheel. I will have to take the vehicle back to hopefully get it corrected. More

It took 3 hours for an oil change... they didn't rotate my tires for the second time.. I told them to take it back in and do it.. he said how do you know? I said, I know, one was different... oh. They told my tires for the second time.. I told them to take it back in and do it.. he said how do you know? I said, I know, one was different... oh. They told me my transmission fluid was dark and needs to be replaced... that's funny, I just had it done here at this dealership 6000 miles ago.. are you telling me you didn't really do it last time? No, we lied, and didn't really check it... now I'm concerned that you do everything halfassed... I would not recommend this service department... they are short handed and use that as an excuse to do a poor job.. two bad experiences in a row, I won't be back for a third... More

I took my 2015 Jeep Trailhawk in to be serviced. I was met by a gentleman named Paul. I was informed of a problem during my last routine service and that it would cost over $500 to have the problem fixed. met by a gentleman named Paul. I was informed of a problem during my last routine service and that it would cost over $500 to have the problem fixed. I was somewhat angry that the problem was not covered under my extended VIP warranty package and I couldn’t afford to fix it at that time I explained to Paul the situation. Paul took the time to listen and answer all my questions. He sent me on my way. Few hours later he called me to give me the update and I have to say he is awesome. The problem is covered under my warranty and he had taken care of it. I think that he took the extra step and put in the time and I’m am very happy with the outcome. He saved me a lot of money and worry. Excellent customer service skills! He does his job very well. Thank you, Paul More

Everything went great. I love the car. I worked with Manny when I was picking my car and he was helpful and easy to work with. Manny when I was picking my car and he was helpful and easy to work with. More

Everyone was great through out the whole process! I felt that they really listened to my concerns, needs and got me what I needed and wanted. that they really listened to my concerns, needs and got me what I needed and wanted. More

My appointment was set for 1130 and when my girlfriend arrived the service rep told her it would be two hours to be completed. She left to get a bite to eat and came back two hours later and was told it w arrived the service rep told her it would be two hours to be completed. She left to get a bite to eat and came back two hours later and was told it would be an additional two hours so a total of four hours. She asked the sales rep how it went from two hours to four hours and he said that he neglected to tell her that the additional two hours includes putting the vehicle back together. This caused a great inconvenience for her because she had an appointment. That she needed to get to an almost didn’t make. I find it hard to believe that a service rep can’t know the difference between a two hour service and a four hour service. Unfortunately because of this inconvenience I will not be bringing my vehicle back to Gateway instead I will just take it to Midway Chevrolet on Bell Avenue More