Gateway Chevrolet

Great experience. Ricky Gonzales was very accommodating and professional. Traveled from Mesa to get the vehicle we wanted. Was in and out in three hours. Again great experience. and professional. Traveled from Mesa to get the vehicle we wanted. Was in and out in three hours. Again great experience. More

I filled out 1 survey, but wanted to clarify something. I filled out 1 survey, but wanted to clarify something. The truck that I picked out was sold out from underneath me. The only reason I bought a truc I filled out 1 survey, but wanted to clarify something. The truck that I picked out was sold out from underneath me. The only reason I bought a truck was because of the salesmen, Alex and especially Omar Polo. Omar was very professional and stayed with me the whole time. More

Robert Hernandez should be the face of your service department. He’s the only reason I have kept coming back. I have only been to this service department three times and each time it has been a great e department. He’s the only reason I have kept coming back. I have only been to this service department three times and each time it has been a great experience. This last time I went through service, I had the pleasure of working with Noel from parts as I was trying to do some custom alterations to my car and both Robert and Noel made it so easy and painless to get the job done. Thanks Robert and Noel! More

Justin Mongar worked very diligently on our transaction. He understood our needs and wants. He asked professional and important questions. He was supportive of our challenges and was able to overcome them. He understood our needs and wants. He asked professional and important questions. He was supportive of our challenges and was able to overcome them. Additionally, he was considerate and thoughtful. His communication was timely and offered several online options to expedite our application and got us approved quickly. At delivery, he ensured that we had the best experience. More

Very good fast service. The service advisor seem to know the problem after I explained what the car was doing.. you'll have my repete bussniess next time I need it the problem after I explained what the car was doing.. you'll have my repete bussniess next time I need it More

Best experience EVER!!! Marc Cone provided wonderful service and was easy to work with. Even the paperwork processing was fast and easy. Will recommend to family and friends. service and was easy to work with. Even the paperwork processing was fast and easy. Will recommend to family and friends. More

We use Gateway and John Shelton because they are the best maintenance shop in Phoenix. We have never had our car sitting on the side of the road like so many we see on a daily basis. John always tells us w maintenance shop in Phoenix. We have never had our car sitting on the side of the road like so many we see on a daily basis. John always tells us what needs fixing.....transmisison flush, power steering etc.....He and Gateway actually care about our safety regardless if we are driving in 117 degree heat or -20 in the mountains.....Thank you foe keeping us safe. More

John in service was awesome as always. Service was fast and he kept me informed while my truck was there. I did call a couple times Nd each time the receptionist was hard to hear because of speaking in a l and he kept me informed while my truck was there. I did call a couple times Nd each time the receptionist was hard to hear because of speaking in a low tone and she generally did not seem like she wanted to be there. Part of me appreciates the direct attitude and skipping all niceties but I feel that there should be a welcoming voice when customers are calling in. Wont stop me from coming to Gateway in the future though. More