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Gateway Chevrolet
Avondale, AZ
8,237 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,237 reviews
March 31, 2020
Dealership went out of their way to make a deal provide great service! Dealership was clean and very professional! Would recommend to anyone looking for a new truck! great service! Dealership was clean and very professional! Would recommend to anyone looking for a new truck! More
by DENNIS.FRYER
Verified CustomerEmployees Worked With
Eli, Doug
March 31, 2020
Noe was great! I took my car in for an oil change. After the service was completed Noe identified a couple of things that should be done. He made sure everything wa I took my car in for an oil change. After the service was completed Noe identified a couple of things that should be done. He made sure everything was done before my next appointment. More
by palacio
Employees Worked With
Noe Montelongo
March 31, 2020
Andre was great to work with. Needed some clarification during the negotiations but go t it all worked out. I would recommend the dealership to during the negotiations but go t it all worked out. I would recommend the dealership to More
by Tim
March 30, 2020
Vehicle purchase This was the third vehicle purchase at gateway Chevrolet and each time it was a very easy and pleasant process. I recommend this dealership to anyone This was the third vehicle purchase at gateway Chevrolet and each time it was a very easy and pleasant process. I recommend this dealership to anyone. More
by mike.chaco
Employees Worked With
Jazz
March 30, 2020
Actually was the first time buying a new vehicle and not regretting it later. Everyone treated us great and we are happy. Would definitely recommend gateway. regretting it later. Everyone treated us great and we are happy. Would definitely recommend gateway. More
by jvl55
Employees Worked With
Dwayne Washington
March 30, 2020
This was by far our best dealership experience. We were treated with honesty and transparency. No games, no back and forth. Just a price and sign, and take the vehicle home. We love our new vehicle. My hus treated with honesty and transparency. No games, no back and forth. Just a price and sign, and take the vehicle home. We love our new vehicle. My husband has been dreaming about having his own truck for years. And he got a BRAND NEW one!! We couldn't be more thrilled with our new Colorado. Thank you Gateway Chevy!!! And a HUGE thanks to James Huggins and our salesperson Daniel, for making this quick and painless. They truly make a great team!! More
by mcraigbutterfly
Employees Worked With
James Huggins, Daniel, and Lorenzo.
March 27, 2020
Zach always provides excellent, courteous and thorough customer service whenever we take our cars in to Gateway Chevrolet for service. Thanks Zach! Jimmie and Lea B. customer service whenever we take our cars in to Gateway Chevrolet for service. Thanks Zach! Jimmie and Lea B. More
by jbertram278
Employees Worked With
Zach
March 27, 2020
Excellent knowledgeable service. Very professional. Went in for oil change they rotated tires washed the car in and out very quickly. Appreciate the online scheduling. in for oil change they rotated tires washed the car in and out very quickly. Appreciate the online scheduling. More
by chiaapet
Employees Worked With
Dont know
March 27, 2020
Opportunistic and Dishonet Perhaps I should have checked checked out the company before I ordered my Corvette C8 from Gateway Chevrolet. I placed my order 7 months ago and got t Perhaps I should have checked checked out the company before I ordered my Corvette C8 from Gateway Chevrolet. I placed my order 7 months ago and got the first allocation in Arizona. I was prompted to pick Gateway as the dealer by General Motors. The invoice I received after walking through the specifications was $84,000. There was never any mention of a dealer markup - and I corresponded many times with the dealership. Imagine my surprise when I went to pick up the car, only to find an opportunistic Covid-19 markup of $20,000 (the plant has stopped producing cars due to the pandemic). The GM Robert Perez lied straight to my face and said he had told me about the dealer markup - when asked to produce proof, he produced a copy of an email on which he had handwritten +$20k - the ink did not even appear to be dry. When I requested to speak to the owner, I was denied and told "It is what it is, if you don't like it you can leave". Prior to any mention of a markup, he had mentioned that he could probably sell the car for $140k. How GM allows this kind of dishonesty to exist in their dealer network is a complete mystery. Taking advantage of a global pandemic for profit is deplorable. Fortunately I was able to source a replacement car from a more reputable dealer. More
by KeithL
Employees Worked With
Robert Perez
