Gateway Chevrolet

So much time for nothing So I went in for an oil change on a Saturday so I knew it would take some time, but it took over 4 hours for them to call me saying it was ready. Then So I went in for an oil change on a Saturday so I knew it would take some time, but it took over 4 hours for them to call me saying it was ready. Then there was some things on the inspection that needed addressed, changing out the tpms sensors and an alignment. They didn't even touch the car for an hour and half so I asked what's going on and they said they had to go get the parts. Then another hour later they say they didn't get enough parts so we just did the alignment. It's just frustrating being at the dealership all day and then not get everything done, it's like they don't want my money More

Professional and Courteous Service Scheduled my vehicle online for VIP service on a Saturday morning. I was greeted by a friendly lady and was led to the customer lounge. She stated tha Scheduled my vehicle online for VIP service on a Saturday morning. I was greeted by a friendly lady and was led to the customer lounge. She stated that the vehicle would be done in a couple of hours and rightfully so, as the place was busy. Totally reasonable time frame. Service was excellent and the work done on my vehicle made it run like new! Thank you to all involved. More

Miguel is awesome! Miguel has been my service representative since I bought this Suburban in June of 2018. Every time he has gotten me in on time and out within a reaso Miguel has been my service representative since I bought this Suburban in June of 2018. Every time he has gotten me in on time and out within a reasonable amount of time. I always trust that everything has been checked and serviced correctly. He's a great customer advocate as well as service rep. More

Touch & go A bump in the road of explaining the features of the new car caused sales people and management to scramble to solve the problem, but solve the proble A bump in the road of explaining the features of the new car caused sales people and management to scramble to solve the problem, but solve the problem they did!! With resolve like that, this dealership and its people will be the apex of the industry!! More

Quick and Easy Been to a lot of dealerships and this was by far the fastest getting me on the road in my new vehicle. I needed a car but didn’t think there was anywa Been to a lot of dealerships and this was by far the fastest getting me on the road in my new vehicle. I needed a car but didn’t think there was anyway to be able to buy the car and be on the road in it within just a few hours. I’ve spent entire days at car dealerships buying a car this was a quick and easy experience. More

New Truck Lauren Pond was very through with explaining all the Bells & Whistles on the truck. Negotiations on price were pleasant and a deal was agreed on. I wa Lauren Pond was very through with explaining all the Bells & Whistles on the truck. Negotiations on price were pleasant and a deal was agreed on. I was treated very well by everyone there & after sales follow up has been A1. Should I need another truck I will come by. Thanks for being a First Class Dealership! More

Trevor was wonderful I already referred a family member to h We had a wonderful experience , we love our new car.we have already referred a family member to Gateway Chevrolet to our salesman Trevor. We are very We had a wonderful experience , we love our new car.we have already referred a family member to Gateway Chevrolet to our salesman Trevor. We are very happy with the overall experience. More

New car purchase Everyone involved in my purchase was very helpful. Everything was handled in a very professional manner. I would definitely recommend gateway Chevro Everyone involved in my purchase was very helpful. Everything was handled in a very professional manner. I would definitely recommend gateway Chevrolet to all of my family and friends. More

Great Salesman Toni & Yoli Peña we’re both very nice sales couple & I didn’t feel pressure one bit. That is the why I went back to them, I always felt respected & th Toni & Yoli Peña we’re both very nice sales couple & I didn’t feel pressure one bit. That is the why I went back to them, I always felt respected & they gave me a courtesy call & never made me feel bothered or even called me a thousand times like other salesman do. I will buy a car from them in the future & send people their way.i knew nothing of them from when I was a cashier for Courtesy Chevrolet, but I never had the experience to buy a car from them. They are truly very professional people. More

If your car sitting for more than 30 days at gateway Chevy i worked for so many dealership and I have never heard a service advisor tell a customer If their car sitting at the dealer for more than 30 days It w i worked for so many dealership and I have never heard a service advisor tell a customer If their car sitting at the dealer for more than 30 days It will be towed to a yard i will never come back to this dealership or recommend this dealer to anybody not only that but they charged me 157 for diagnostics that's ridiculous More