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Gateway Chevrolet
Avondale, AZ
8,289 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,289 reviews
September 25, 2019
Oil change Robert is great. He takes pride in his work. Ge responds quickly when I leave a text or voice message. Always has a smile on his face. Robert is great. He takes pride in his work. Ge responds quickly when I leave a text or voice message. Always has a smile on his face. More
by DEE
Verified CustomerEmployees Worked With
Robert hernandez, La Rue Abrams
September 25, 2019
The Service I recieved was fair.I thought it would be better I got an oil change, my tires rotated, and a car wash. Oil change went well but paperwork said you guys rotated my tired but did not. I only know I got an oil change, my tires rotated, and a car wash. Oil change went well but paperwork said you guys rotated my tired but did not. I only know because I believe I have to tires that have a air leaks and both tires were kept in the same spot because they still leak the same tires. Also I can visually see the same tires as they are a little discolored from the others. The service man asked if I wanted to throw in a free wash but I got my car back dirtier than from when I first arrived. More
by kevinluoong
Employees Worked With
not sure with names
September 25, 2019
Don’t buy a vehicle from here ever Horrible salesman. Lied about most everything. Took me for granted. Didn’t follow through on his word. Still haven’t gotten my registration from a mon Horrible salesman. Lied about most everything. Took me for granted. Didn’t follow through on his word. Still haven’t gotten my registration from a month ago. I regret purchasing a car from i this dealership and I will never do business with them again. They should be shut down for how they treated me More
by LSB8284
Employees Worked With
Joe vassias
September 23, 2019
Great customer service I have been working with John Sheldon for over 19yrs and have had nothing but the best service from him. His customer service and communication is gre I have been working with John Sheldon for over 19yrs and have had nothing but the best service from him. His customer service and communication is great. Thank John More
by MR_BIGGS
Employees Worked With
John Sheldon (service dept)
September 21, 2019
Friendly Salesman Overall the employees we dealt with were very friendly and made us feel comfortable.. Others seems to have some attitudes and seemed to have poor cus Overall the employees we dealt with were very friendly and made us feel comfortable.. Others seems to have some attitudes and seemed to have poor customer service... More
by flwr73
Employees Worked With
Mo Wood, Edward Martinez, Ann, Summer Smith
September 20, 2019
Not coming back I went to have a noise checked in my brakes was told it’s normal to hear noises from brakes when it’s not. I read my owner’s manual and it stated the I went to have a noise checked in my brakes was told it’s normal to hear noises from brakes when it’s not. I read my owner’s manual and it stated the noise is a warning that the brakes are going out. I don’t believe the dealership actually drove my car to hear the noise I was talking about because my normal mechanic was able to hear the noise but supposedly the dealership couldn’t. Well you aren’t going to hear the noise when you drive with the ac at the highest setting. I’m not satisfied at all and I’m done coming to gateway in general because I’ve had nothing but bad service since getting my car. I will be going to another dealership from now on. More
by tayholbub
Employees Worked With
John
September 20, 2019
Easy as 1-2-3 at gateway My salesman mo, went above and beyond when it came to my customer experience at gateway. I will not only by every car here from now on, but I will als My salesman mo, went above and beyond when it came to my customer experience at gateway. I will not only by every car here from now on, but I will also advise anyone looking for a car to head on in to gateway! More
by Dequinten
Employees Worked With
Mo
September 19, 2019
Easy car buying process. Very helpful, honest & easy car buying process, I have bought 5 vehicles from Gateway in the past 6 yrs and they have always been a dealership I will Very helpful, honest & easy car buying process, I have bought 5 vehicles from Gateway in the past 6 yrs and they have always been a dealership I will come back to & recommend. More
by TWEET3960
Employees Worked With
Julio Molina, John Sheldon, Abrahan, , Adan Teran
September 19, 2019
Very happy Paul took the time to explain all of the recommend services that my car will need and why they are recommending them now before there are issues Paul took the time to explain all of the recommend services that my car will need and why they are recommending them now before there are issues More
by CAROLH28
Employees Worked With
Paul
September 19, 2019
Pleasant experience We went to multiple dealers and had not so great experiences. We were about to give up on our search for the best rate on the SUV we had your heart se We went to multiple dealers and had not so great experiences. We were about to give up on our search for the best rate on the SUV we had your heart set on. Gateway was our last attempt and really helped us out. Miguel Ramos was professional and friendly and really helped to get us in our dream car and succeeded. We couldn't be happier with our purchase. More
by ericalove87
Employees Worked With
Miguel Ramos
