Gateway Chevrolet

Great Customer Service! From the beginning to the end Great Customer Service! The salesman Damien walk me through the process, and stayed with me the whole time until I wen From the beginning to the end Great Customer Service! The salesman Damien walk me through the process, and stayed with me the whole time until I went in with Finance made me feel comfortable being that it had been a while since I bought a car! Thank you for all your kindness and made my car buying experience easy! More

Service Friendly Appointment is on time. Efficient.. Greeted when you arrived and offered water. Waiting area is pleasant and comfortable. Happy with al Friendly Appointment is on time. Efficient.. Greeted when you arrived and offered water. Waiting area is pleasant and comfortable. Happy with all around service.always. More

Get your system correct My mother and I have two separate cars that we bring to this service center and yet you cannot seem to get our information correct. When I take my car My mother and I have two separate cars that we bring to this service center and yet you cannot seem to get our information correct. When I take my car in, it gets put under my mothers name (which you even mixed up our middle names) and when she takes her car in you have it under my name. I have spoken up about this issue several times and yet no one has taken any initiative to fix any of it. Only I purchased my car at this dealership, and every time we come in we put our correct information in but your system messes it up and it’s very annoying. If I didn’t have a warranty with this dealership I would take my car elsewhere. More

It was a technical issue that put me in panic So I just call and explain the issue to my dealer who told me to walk in without a scheduled appointment. The problem was fixed in three hours So I just call and explain the issue to my dealer who told me to walk in without a scheduled appointment. The problem was fixed in three hours More

Best Service Center They have the best all round customer service people in no matter what department you need. They really care for you the customer and it shows. They have the best all round customer service people in no matter what department you need. They really care for you the customer and it shows. More

Service was okay, just okay I feel like wasn't very impressed with dealership. My sales man was a little rude. He was going on and on about himself. Before we got there we contac I feel like wasn't very impressed with dealership. My sales man was a little rude. He was going on and on about himself. Before we got there we contacted the dealership about a vehicle and ask them to text us with some information on it, and to not call because we were at work and they did the exact opposite. Following this we received three phone calls! We were very upset that we were so specific on what we needed and for them to completely disregard what we said was quite irritating. Also we asked for a different salesman than we originally talked to because we weren't very fond of the first one that we spoke with on the phone and instead of them getting a different salesman we got the same exact one. Overall we did end up getting a good deal but on a customer service level things were terrible. More

Bad experiences with his dealer people always lie I never recommended any one go there because the people they work over there they are lie and I been told something but on the paper somethi I never recommended any one go there because the people they work over there they are lie and I been told something but on the paper something else and I tell everyone I know to not go there any pay and car because every one three they are cheat More

Malibu Very helpful, very friendly. They did a great job. They really took good care of my car and me. My car was cleaned and serviced. Very helpful, very friendly. They did a great job. They really took good care of my car and me. My car was cleaned and serviced. More

Great car buying experience This was such a wonderful car buying experience. James was an outstanding salesman. He showed me all the different cars in the lot when it was 110 de This was such a wonderful car buying experience. James was an outstanding salesman. He showed me all the different cars in the lot when it was 110 degrees outside. He is an incredibly kind and hard working salesman. He genuinely cared about me finding the right car and the perfect fit for me! Thank you guys. I wouldn’t have gotten the same experience anywhere else! More

Great experience with Alex! My brother came in a couple weeks before I did and got a truck. He brought me in to look around and Alex helped us and walked us through the lot to se My brother came in a couple weeks before I did and got a truck. He brought me in to look around and Alex helped us and walked us through the lot to see different options. He was very helpful and knew his cars very well. The service we received from Alex was excellent, better than what my brother experienced a couple of weeks prior, wishing he would have gotten the truck with Alex instead. I talked to different people after I made my mind on getting the truck but none gave me thes same customer service I recieved from Alex. If anyone is looking to getting a new car I highly recommend Alex 100%. Don’t go to anyone else, talking from experience and bad service my brother received with his sells person. Alex is the best person to go to! More