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Gateway Chevrolet
Avondale, AZ
8,272 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,272 reviews
July 13, 2019
Quick and easy Sales agent along with the finance agent I spoke with were both very professional and knowledgeable. Also very straight forward but not rude in any wa Sales agent along with the finance agent I spoke with were both very professional and knowledgeable. Also very straight forward but not rude in any way just how I like things to be. the whole process was what I considerer fairly quick and efficient. More
by joansalgueiro
Verified CustomerEmployees Worked With
Omar Polo and Finance agent was lorenzo
July 12, 2019
good experience I went to the dealership a couple of times before I decided to lease. I always dealt with Chris Ortiz and found him helpful in every way. If he didn't I went to the dealership a couple of times before I decided to lease. I always dealt with Chris Ortiz and found him helpful in every way. If he didn't know the answer to some of my questions, he always made sure to find someone who was better qualified to answer than himself. Paul,in the shop, was especially helpful answering my many questions about my new BOLT! More
by fred19
Employees Worked With
Chris Ortiz and Paul( from the shop)., Summer Smith
July 12, 2019
John is an awesome service agent. 5 stars for sure!! I purchased my 2019 Corvette one year ago. I have had it in a couple of time and John has always made it a wonderful experience. Great job!! I purchased my 2019 Corvette one year ago. I have had it in a couple of time and John has always made it a wonderful experience. Great job!! More
by daisym5050
Employees Worked With
John in service, Yoli Pena, Bernardo Ruiz
July 12, 2019
Purchased after online inquiry Johnny Valdez called back right away. We did everything over the phone and via email. He also delivered the Truck. Great service, thank you Johnny Johnny Valdez called back right away. We did everything over the phone and via email. He also delivered the Truck. Great service, thank you Johnny More
by krhee
Employees Worked With
Johnny Valdez
July 11, 2019
Great experience and not being pressured.. Ivan was a great sales gave me some great info on the truck and also explained to me the features of the truck as well. Summer was also a great help w Ivan was a great sales gave me some great info on the truck and also explained to me the features of the truck as well. Summer was also a great help with getting me the deal I was looking for. Alex was great with explaining my coverages and what he would recommend for me to be covered in everything about the truck. More
by edward97ek
Employees Worked With
Ivan not sure of his last name but his new., Alex Aguirre, Summer Smith
July 11, 2019
Took to long I took my truck in for an oil change and a tire rotation with an appointment at 11. They said it would be around 2 hours for the oil change and an hou I took my truck in for an oil change and a tire rotation with an appointment at 11. They said it would be around 2 hours for the oil change and an hour for a recall. I excepted to be done at 3 the latest. They called me at 615 to go pick up the truck. I got there an the tire rotation wasn’t done to the truck. I told them and they said you can bring it Monday to do it. They had already charged me for the tire rotation. Why not do it. More
by Jj
Employees Worked With
Javy
July 11, 2019
Integrity is important While I appreciate the attention staff (Mac, Robert R. & Ann) has given me during the past few days, Mac told me the window tint would only take 30 mi While I appreciate the attention staff (Mac, Robert R. & Ann) has given me during the past few days, Mac told me the window tint would only take 30 minutes while Robert R told me it would take much longer and ended up leaving my vehicle for the day. My salesperson Khilon has not contacted me since the sale and assured me he would text or email his contact info to me right away. This was my first experience with Gateway and purchased 2 cars from you on this day. Thank you More
by azarmydad
Employees Worked With
Khilon, Mac, Ann & Robert R.
July 11, 2019
Noel is very Professional Noel was Prompt finishing my service.!!! Same Day Service. very convenient location close to Restaurants and shopping. Also, the person that gives the Noel was Prompt finishing my service.!!! Same Day Service. very convenient location close to Restaurants and shopping. Also, the person that gives the welcome was very fast and Friendly. More
by Angel Trinidad
Employees Worked With
Noel, Tony Castel de Oro
July 11, 2019
Quick efficient and convenient! I needed to replace my battery. I was able to get an appointment the same day. Staff were courteous and receptive to my needs. I was given a free r I needed to replace my battery. I was able to get an appointment the same day. Staff were courteous and receptive to my needs. I was given a free ride home and my vehicle was completed quickly with a car wash!!! More
by rsharon003
Employees Worked With
Noe
July 11, 2019
Customer service exceptional! Comfortable buying experience with personable sales team. I will refer family and friends to Gateway for car or truck purchases. I will try to make ro Comfortable buying experience with personable sales team. I will refer family and friends to Gateway for car or truck purchases. I will try to make routine service appointments here just to visit the sales team and service staff. More
by Satisfied customer
Employees Worked With
Yoli Pena, Tony Castel de Oro
