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Gateway Chevrolet
Avondale, AZ
8,256 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,256 reviews
April 02, 2019
Patience and knowledgeable Integrity everyday and all very friendly. Appreciated the water and popcorn treat. Test drive was convienent and resourceful on potential purchase. T Integrity everyday and all very friendly. Appreciated the water and popcorn treat. Test drive was convienent and resourceful on potential purchase. Thank you and have a great day More
by SLJON3S
Verified CustomerEmployees Worked With
Luis Ruiz, La Rue Abrams
April 01, 2019
Great service again. John and Gateway never fail to take care of every issue on my Impala purchased at the tent sale in 2012. Best service in town and personable to boot. John and Gateway never fail to take care of every issue on my Impala purchased at the tent sale in 2012. Best service in town and personable to boot. Thank you. More
by MRA1899
Employees Worked With
Other Employees :
John Shelton is a first rate service rep. Always knows what is needed next.
April 01, 2019
Very quick and easy It was a great experience. I was in and out of the dealership in no time. The people that work here are very friendly and not pushy at all. It was a great experience. I was in and out of the dealership in no time. The people that work here are very friendly and not pushy at all. More
by DOMINICKMORENO06
Employees Worked With
Louie and Charlie
April 01, 2019
Forgotten After being told to wait in the lobby while they checked out my transmission, I remained in the lobby for 4 hours. Admittedly, I should have asked wha After being told to wait in the lobby while they checked out my transmission, I remained in the lobby for 4 hours. Admittedly, I should have asked what was going on, I was trying to be patient, knowing that it would take time. I also stayed because Chevrolet won’t give you a rental car unless they’ve had touncar for 24 hours. So I waited to see what the diagnosis was going to be. So, after I saw the receptionist leaving for the day, I decided to go see what the verdict was. I couldn’t find my serviceman. So I asked another one. He told me that my service man had left for the day over an hour ago. I was furious. I had to get my car back, and then make another appointment. After I reamed the manager they finally agreed to give me a rental car. Ridiculous. More
by remodelking
Employees Worked With
Mike bent
April 01, 2019
Great serice My vehicle was serviced in a timely manner and John was, as always , friendly and efficient. I certify that I am not associated with any dealership an My vehicle was serviced in a timely manner and John was, as always , friendly and efficient. I certify that I am not associated with any dealership and/or service center. More
by tomruth18
Employees Worked With
John Sheldon
April 01, 2019
Loud engine The car was running very loud. I dropped it off the night prior and had my car back by mid afternoon. Robert is a great service person and I apprecia The car was running very loud. I dropped it off the night prior and had my car back by mid afternoon. Robert is a great service person and I appreciate his prompt responses More
by JNEAL35
Employees Worked With
Robert
March 29, 2019
Love my car I have been to so many shady dealers where sales people lie and are not true to their word and I get screwed. This time i had Dwayne Washington and he I have been to so many shady dealers where sales people lie and are not true to their word and I get screwed. This time i had Dwayne Washington and he was great! Honest follow through he returned my calls and answered all my questions without hesitation He needs a raise or a promotion. Professional and courteous service. If you buy a car from here ask for Dwayne Washington he is the best. Plus I got a low interest rate and my payment is affordable. More
by Maserati
Employees Worked With
Dwayne Washington
March 28, 2019
Great costumer srevice! Costumer service rep. Angel really made my experience very simple and satisfactory. Very pleased with the service. I have been a costumer since 2015 a Costumer service rep. Angel really made my experience very simple and satisfactory. Very pleased with the service. I have been a costumer since 2015 and will continue to be as long as they keep the good service. More
by albertorue
Employees Worked With
Angel
March 28, 2019
Amazing! Mathew was great he helped us with all our questions. Waiting wasn’t long he has a lot of knowledge on cars. I would recommend any body with him. Mathew was great he helped us with all our questions. Waiting wasn’t long he has a lot of knowledge on cars. I would recommend any body with him. More
by sandranuno
Employees Worked With
Matthew Bromerger
March 27, 2019
Very Professional your service department took very good care of me and my truck, in a timely matter and very professional, we're very happy with your dealership!!!! your service department took very good care of me and my truck, in a timely matter and very professional, we're very happy with your dealership!!!! More
by Ray50
Employees Worked With
Miguel Palma
