Gateway Chevrolet

Disappointed First of all, I would not recommend this dealership to nobody. They get your hopes high and then shoot them down. It was an extreme long wait time, First of all, I would not recommend this dealership to nobody. They get your hopes high and then shoot them down. It was an extreme long wait time, the people were friendly but only spoke to you for a second and then disappeared. I went in there tell them exactly what I needed/wanted, and they offered different. Overall, just disappointed. More

Great service advisor My problem is - I own a 2009 Saturn Outlook and had my 100,000 mile tune up as instructed and thought my next tune up would be at 200,000 miles and I My problem is - I own a 2009 Saturn Outlook and had my 100,000 mile tune up as instructed and thought my next tune up would be at 200,000 miles and I was told the tune up was good till then. Around 140,000 miles I was experiencing problems. The problem was diagnosed as a transmission and motor mount problem. I had a new transmission and motor mounts installed and the problem did not go away. I bought a FIXD OBD2 scanner and found out my 3 & 5th cylinders were not firing and was informed I needed a tune up. My question is why was I told I need a new transmission and motor mounts and the problem still existed and turns out the problem would have been fixed with a tune up that only lasted 45,000 miles. When I ask that question I was told that sometimes things (xxxx) happens. I was also informed that I need to replace the cabin filter and turned out I don't have a cabin filter. I am beginning to feel as though I am buying things I really did not need or want. More

Oil Change I had no complaints about my oil change service, or the people I came across but I understand washing the car is an added bonus but if it's done "half I had no complaints about my oil change service, or the people I came across but I understand washing the car is an added bonus but if it's done "half xxx" I'd rather it not be done. Now I have scratches in the paint because of the leftover dirt in the paint. More

very helpful James was very helpful and great working with. He went out of his way to make sure we got the car we wanted. Well done! James was very helpful and great working with. He went out of his way to make sure we got the car we wanted. Well done! More

Great Service I appreciate Robert Hernandez helping me figure out what was wrong with my 2012 impala, he took the time and went out of his way to make sure my car w I appreciate Robert Hernandez helping me figure out what was wrong with my 2012 impala, he took the time and went out of his way to make sure my car was fixed that same day, since that's my only vehicle. I'm very happy. Thanks More

Top Notch Car Buying Experience!!! From start to finish the entire car buying process at Gateway Chevrolet was A+! Being that we both come from auto sales and RV finance background, we From start to finish the entire car buying process at Gateway Chevrolet was A+! Being that we both come from auto sales and RV finance background, we spent a couple of months ruling out dealerships in the area based on their service, inventory offerings and slick sales manuevers. We are easy to please folks, but tough critics! Yoli made us feel comfortable right away, did a great job of pointing out the features of the vehicle and listening to our wants/needs! Tony made us feel like we were a part of HIS family, worked with us to get the figures right for both sides (classiest negotiator we have ever worked with!), and made sure to follow up with us on a couple of concerns even after the ink was dry! Hats off to Tony, Yoli and "the man behind the glass" - nothing but praise for the entire team! As for Kevin in Finance, again nothing but thank yous and kudos for making us feel comfortable, understanding his audience/client, patiently answering all of our questions and going the extra mile to complete the purchase process! I sincerely hope the owner of this dealership receives a copy of their reviews, as he should be reminded of just how incredible and on point his entire staff truly is! Will recommend this dealership and sales/finance team to EVERYONE!!! If you are like us, in that the shopping/buying experience is as important as the vehicle you leave with, this is the dealership for you!!! More

Experience We spent about 7 hrs. there saturday buying a new Colorado pickup. It took a little too long. It was worth it I guess. Have had great service from Joh We spent about 7 hrs. there saturday buying a new Colorado pickup. It took a little too long. It was worth it I guess. Have had great service from John Sheldon in the past. More

Best Pricing, Best Customer service! I thouroghly researched competitive pricing on my 2019 Camaro ZL1, 1LE. From 10 Chevrolet dealerships in the Phoenix metro areas. I also researched th I thouroghly researched competitive pricing on my 2019 Camaro ZL1, 1LE. From 10 Chevrolet dealerships in the Phoenix metro areas. I also researched the pricing on Consumer Reports. The results were clear, Gateway Chevrolet had the most competitive pricing hands down! I can assure you, if your in the market for a new vehicle, Gateway Chevrolet will save you allot of money compared to any dealership in the Phoenix metro area! Ask for Tony, he was great! More

Good customer service Next purchase will be there again. Took good care of me and meant my needs, to be able to get new car. Other places didnt even try. Next purchase will be there again. Took good care of me and meant my needs, to be able to get new car. Other places didnt even try. More

Great used car buying experience I went into the dealership looking to buy. After having others with less customer service and experience, I gave my business to Gateway and couldnt be I went into the dealership looking to buy. After having others with less customer service and experience, I gave my business to Gateway and couldnt be happier More