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Gateway Chevrolet
Avondale, AZ
8,237 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,237 reviews
December 29, 2016
DO NOT TAKE YOUR VEHICLE TO THEM FOR SERVICE THIS IS A WARNI We dropped our vehicle off on a Friday for service work under warranty. We got a call Tuesday and picked up Tuesday evening and noticed the console in We dropped our vehicle off on a Friday for service work under warranty. We got a call Tuesday and picked up Tuesday evening and noticed the console insert is missing. Talked with Tyler our service guy and he states that the technician had no reason to take it out. Then has the nerve to ask if we are sure it was there to begin with. We had a coffee cup in the holders as well as a sprite. And those were shoved back in on top of the wires. Going on Thursday they are saying that the guy who drove it in from the parking lot said it was missing when he drove it in to get serviced. So now here we are with lying service men and no console insert for our vehicle. Its a fricken shame you can't trust the dealership to service your vehicle and have it come back with everything in tact. We will not buy from them again. More
by kber
December 01, 2016
OUTSTANDING!!! One word can only describe my entire experience at Gateway Chevrolet...'WOW!' From the greeting I received at the front door upon my arrival, to One word can only describe my entire experience at Gateway Chevrolet...'WOW!' From the greeting I received at the front door upon my arrival, to the moment a picture was taken of me with my new car, shanking hands with salesman 'Alfonso' just before departing, was a fun and wonderful experience! The owner, Joe, GM 'Howard' and Alfonso treated me like I was a VIP buyer, making sure I was pleased with everything, from the over-all deal to the cup of coffee they brought me. These guys are experts in knowing, and more importantly, 'providing' excellent customer service second to none! I have already told my friends and family about this dealership and it's caring staff. Mark K. More
by mark k az
August 23, 2016
Zeal goes away after the sale. I wish I would have gone to any other dealer in the valley, I am struggling to find any redeeming quality in this dealership,... Little to no respect, I wish I would have gone to any other dealer in the valley, I am struggling to find any redeeming quality in this dealership,... Little to no respect, (unless calling me sir counts). I have had my 2016 Silverado for 4 weeks now, and out of that 4 weeks the service shop has had it 10 days and still counting, they seem to be more concerned in getting the loaner car back than fixing my truck or returning my calls. I have gotten GM involved in a resolution but is still pending. More
by Angry
Employees Worked With
Criss Barney "Sales"/ John Sheldon "Service"
July 28, 2016
Buy made Easy! They sales men (Amad) knew his stuff about the vehicle he was selling The tech guy ( Paul) set everything up so I was ready to go and my 2016 Malibu They sales men (Amad) knew his stuff about the vehicle he was selling The tech guy ( Paul) set everything up so I was ready to go and my 2016 Malibu and could use all the gadgets it had And the Finance Man ( Eddie) Made it easy and answered all my questions with confidence. The staff here was great could have asked for a better car buying experience! More
by acampoy
Employees Worked With
Amad, Eddie Zamora
June 09, 2016
The truck I wanted the way I wanted Jesse was the best to work with and really helpful. He addressed all of y concerns and special requests. I was very happy walking out the door with my Jesse was the best to work with and really helpful. He addressed all of y concerns and special requests. I was very happy walking out the door with my new truck More
by BlackLBZ
Employees Worked With
Jesse Ringdahl
May 08, 2016
Felt great I bought my new Chevy Colorado here. Howard was amazing. He did everything to make a deal work for me and my family. Kept line of communication open w I bought my new Chevy Colorado here. Howard was amazing. He did everything to make a deal work for me and my family. Kept line of communication open with me and kept me informed along the way. If your looking for people who be on your side Gateway is the place to go. Thank you again. More
by Jefferis75
Employees Worked With
Howard Thaler
February 28, 2016
My new Chevy trax Christian mena thank's so much for the attention buy my new Chevy you so nise you are so professional. Thank you. Sincerely, Irma de Leon Christian mena thank's so much for the attention buy my new Chevy you so nise you are so professional. Thank you. Sincerely, Irma de Leon More
by 1234hayya
Employees Worked With
Other Employees :
Eddie zamora, Jason Lewis, Anthony Uzeta, Jorge Santos
February 12, 2016
Simply amazing Possibly the best chevy dealership I've been dealing with for the past 12 years. Though the faces have changed their elite customer service and their Possibly the best chevy dealership I've been dealing with for the past 12 years. Though the faces have changed their elite customer service and their professionalism hasn't. I would STRONGLY recommend this dealership to anyone especially Christian Mena our sales representative a top tier rep very courteous and very outstanding!! I will be coming her for the rest of my life they have earned my business time and time again and show that I am a valued customer! More
by Olivia A.
Employees Worked With
Chris mena
February 10, 2016
New cruze Christian mena got me the best deal. In sales myself never seen a better Salesman with positive attitude and great customer service.Love my new car de Christian mena got me the best deal. In sales myself never seen a better Salesman with positive attitude and great customer service.Love my new car def ask for Christian mena More
by Jackie
January 30, 2016
My new malibu I Had a vert good experiencia at gateway chevrolet and got a good deal tHanks to Christian Mena! Def. Recomend to friends and family The Estup I Had a vert good experiencia at gateway chevrolet and got a good deal tHanks to Christian Mena! Def. Recomend to friends and family The Estupinans More
by josefina
