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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,991 Reviews

3,991 Reviews of Gateway Chevrolet - Service Center

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January 25, 2023

Very easy to schedule to get my oil change. You also did an inspection and told which items needed attention. Staff is terrific More

by CURTB1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
You don't have a category for service. I worked with Zach. He did an excellent job from start through follow up
Jan 27, 2023 -

Gateway Chevrolet responded

Hi there, thank you so much for your positive comments about Gateway Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2023

Great service, thank you for being so professional and taking care of my needs and my requests More

by IOCHOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cornelio
Jan 26, 2023 -

Gateway Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! -Team Gateway

January 21, 2023

Great customer service, car was done in a timely manner and kept great communication with me from beginning to end. More

by AMANDAISLOVE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra (Service Dept)
Jan 24, 2023 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2023

Had an issue with the air conditioner. Brought it in luckily it was still under warranty. More

by ekfischer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Jan 22, 2023 -

Gateway Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2023

Customer service with Anthony was great! Communication and courtesy was on point and my truck was done in record time. More

by moanab34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service dept
Jan 22, 2023 -

Gateway Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

January 18, 2023

Liz is great, very helpful with my service today. Will go back in the future. More

by Alfredo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
Jan 20, 2023 -

Gateway Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out to us if there's anything more we can do!

January 18, 2023

Took my truck in for service. They were attentive and went above and beyond to help me out. Great costumer service More

by ale21rincon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack from service dept and his manager
Jan 20, 2023 -

Gateway Chevrolet responded

Hi, thank you so much for your high rating. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2023

I love bringing my car there Cody is amazing he always takes real good care of me he's super sweet super professional very friendly he's my favorite guy to go to the waiting room is also very nice and whe More

by SHELLYHIGGINS7070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 20, 2023 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you!

January 18, 2023

Dominic my service advisor did not keep me updated- I had to call. I finally got the manager involved, he got my car up on a rack and was able to see the problem right away. I was without a car for a week wh More

by VANRICHAZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic in service and John the service manager
Jan 25, 2023 -

Gateway Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 239-8343 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 17, 2023

Great job on my service Cody is a great Perez on when he assisted me! More

by JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 19, 2023 -

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gateway Chevrolet, INC.! Until the next time, take care!

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