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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,031 Reviews

4,031 Reviews of Gateway Chevrolet - Service Center

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November 10, 2022

i am a loyal customer i keep coming back for service on my two vehicle but i feel like the time has change with the service department More

by hernandez301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mills
Report | Print
Nov 13, 2022 -

Gateway Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 10, 2022

Not communicating delay, three hour oil change rotation,not filling tires to standard pressure. Frustrating. More

by sanderson2334
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department - Zach
Report | Print
Nov 13, 2022 -

Gateway Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Gateway Chevrolet, INC. (623) 239-8343

November 10, 2022

Thanks for the service on my truck everything went great was quick and got treated good More

by juanvillam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yessenia Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Lopez
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Nov 13, 2022 -

Gateway Chevrolet responded

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2022

My vehicle was completed as scheduled, great job. It was also washed and was able to pick up on a Saturday More

by TONYSOTO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Nov 11, 2022 -

Gateway Chevrolet responded

Thank you for choosing Gateway Chevrolet, INC. as your first choice for all your automotive needs! Thank you so much again for your feedback! We hope you have a great day!

November 09, 2022

Buen trato servicio profesional profesionalismo muy buen tiempo para hacer servicio sobre todo de Luz Días gracias Liz More

by incorregible54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop
Report | Print
Nov 16, 2022 -

Gateway Chevrolet responded

¡Hola, le agradecemos por tomarse el tiempo para dejarnos estos comentarios. Valoramos sinceramente su negocio y esperamos su próxima visita!

November 08, 2022

It was a good experience, got me in and out within a reasonable matter of time. More

by MAJESTICS062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Nov 13, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 07, 2022

I am very happy with the service center. Luis did an excellent job. I will be bringing my 2022 Blazer and 2022 Trail Blazer to Gateway for all service needs. Luis will be our contact for a More

by Jim Hardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis in Service
Report | Print
Nov 09, 2022 -

Gateway Chevrolet responded

Hi, thank you so much for your high rating. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gateway Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2022

If I recommend them, they found the problem and repaired it, it was a nail in the tire. More

by robertososa30
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Nov 09, 2022 -

Gateway Chevrolet responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2022

I appreciate all the help! I got my vehicle here two years ago and have service done here every time it needs it. This is my second car from this dealership! More

by imara ledesma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach in the service department
Report | Print
Nov 09, 2022 -

Gateway Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Gateway Chevrolet, INC.. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2022

Should not take 2 plus hours to do oil change with a scheduled appointment, way too long I walked in the back and seen my truck parked for 20 minutes in a spot when done. I had to tell service guys my t More

by dchilson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service
Report | Print
Nov 13, 2022 -

Gateway Chevrolet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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