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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
4,038 Reviews

4,038 Reviews of Gateway Chevrolet - Service Center

Sort by
July 01, 2022

Need more cookies and snacks for those waiting. Staff was always nice and polite. Well done More

by chrisaddair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominec
Report | Print
Jul 06, 2022 -

Gateway Chevrolet responded

Hello chrisaddair, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best WIshes, Team Gateway

July 01, 2022

Was greeted promptly. Was told would be 2 hours that’s how long it took. More

by trisha.buchanan76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Salazar
Report | Print
Jul 07, 2022 -

Gateway Chevrolet responded

Hello trisha.buchanan76, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 01, 2022

Muy buen servicio de parte de liz dias me gusta su estilo y muy amable y servicial Gracias More

by a64molina
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz dias del departamento de sericio al cliente
Report | Print
Jul 06, 2022 -

Gateway Chevrolet responded

Hola a64molina, gracias por tu amable reseña; ¡Nos complace transmitir sus comentarios a Liz y al equipo aquí en Gateway Chevrolet, INC.! Valoramos sinceramente su negocio y esperamos su próxima visita. Los mejores deseos, Equipo Gateway

Jul 07, 2022 -

a64molina responded

Gracias por el buen servicio

July 01, 2022

Anthony was really nice and understanding. He explained everything before performing the service in my car. More

by IsauraVazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Jul 06, 2022 -

Gateway Chevrolet responded

Hi IsauraVazquez, thank you for your kind review; we are happy to pass along your comments to Anthony and the team here at Gateway Chevrolet, INC.! it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (623) 687-3503 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care! Best Wishes, Team Gateway

July 01, 2022

Can’t say much for the sales but Dominic in service was very pleasant and great to work with! More

by NIKA0955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick in service
Report | Print
Jul 06, 2022 -

Gateway Chevrolet responded

Hi NIKA0955, thank you for your kind review; we are happy to pass along your comments to Dominick and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 01, 2022

I enjoy doing business with this dealership because of their friendly & fast customer service. From top to bottom a great team. More

by ricohernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erasmo "Razz" Quirino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody is a great asset in your service. , Jeremy Thompson, Mack McPherson, Trevor Vona
Report | Print
Jul 06, 2022 -

Gateway Chevrolet responded

Hello ricohernandez, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 30, 2022

Great experience, this was first time and so happy . Had battery installed and pleasant atmosphere for the wait More

by SUE26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz
Report | Print
Jul 02, 2022 -

Gateway Chevrolet responded

Hello SUE26, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 30, 2022

FOUND TWO DENTS ON MY DRIVER SIDE PASSENGER DOOR. AND ONE ON MY BUMPER. TEXTED THEM MULTIPLE TIMES AND NEVER GOT A RESPONSE. EVEN THOUGH THEY TEXTED ME TO ASK OTHER QUESTIONS. COMPLETELY IGNORED MY R More

by Luis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
DOMINICK BARTNIC
Report | Print
June 29, 2022

Great customer service, great experience people. Would definitely recommend people and family to join the Chevy family More

by Carlos Baez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yessenia Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Vona
Report | Print
Jul 01, 2022 -

Gateway Chevrolet responded

Hello Carlos Baez, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

June 29, 2022

The service cost at this dealership is too expensive and the service takes way too long More

by ameyer149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jul 02, 2022 -

Gateway Chevrolet responded

Thank you ameyer149 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

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