Gateway Chevrolet - Service Center

Anthony was great and provided multiple updates. Always kept me informed on what was happening with my car and my estimated wait time. Always kept me informed on what was happening with my car and my estimated wait time. More

my vehicle was ready when told everything was great would take my car back for service would take my car back for service More

Liz my service gal was ver attentive and helpful. I feel confident that my car is always in good hands I feel confident that my car is always in good hands More

SERVICE DEPARTMENT-Had an ontime appointment, was done within the time specfied. Luis A very friendly and communicated all vehcile needs. Also, Alejandra at main desk-service was very nice and professiona within the time specfied. Luis A very friendly and communicated all vehcile needs. Also, Alejandra at main desk-service was very nice and professional. More

Very well informed throughout the waiting, which made our time move along. All people were very nice and helpful. time move along. All people were very nice and helpful. More

Very professional staff. Great service. Service done very fast. Great communication through the process. Super modern and clean dealership. Great service. Service done very fast. Great communication through the process. Super modern and clean dealership. More

The drop off went well but they called me a day later to tell me I would have to pay to diagnose my vehicle that is under warranty. Then tell me I have to pay for tires and brake brakes ( I didn’t have any tell me I would have to pay to diagnose my vehicle that is under warranty. Then tell me I have to pay for tires and brake brakes ( I didn’t have any issues with those) before they will go any further trying to diagnose my engine/transmission problem? After a few minutes of questions the advisor then tells me they have not had a tech look at it yet and it will be a few days ( and over the weekend) without a vehicle. Two week days later they can’t find anything and I need to come get my vehicle because they couldn’t find anything because I wouldn’t buy tires from them?? More

I had a great experience, reliable and fast. I will 💯 recommend this dealership. They answered all my concerns right away. I will 💯 recommend this dealership. They answered all my concerns right away. More

I had never been to a dealership to have a car serviced so was a little lost. No one really seemed to notice. I had made an appointment over the phone for 1040 am when I was checked in I was informed that so was a little lost. No one really seemed to notice. I had made an appointment over the phone for 1040 am when I was checked in I was informed that they were running about 3 hours behind. Unfortunately I had no other choice but than to wait there for my car to get oil change completed. It ended up only being about 2.5 hours, I got a call from another advisor stating my car was ready for pick up & to head there (I was a waiter). I was told that my brake pads are going to need to be replaced asap and that my service advisor that had to leave unexpectedly will be sending me an estimate that evening. However still haven’t received estimate. I feel like there was a lot of employees standing around with nothing to do inside. However I’m sure the guys / ladies out in the bays were busy busy. We’ll see how my next visit goes. More

Gateway Che rolet does an excellent job. They are friendly, efficient with service and only do what really needs to be done. I appreciate thatvery much. The salesmen are nice, friendly and n They are friendly, efficient with service and only do what really needs to be done. I appreciate thatvery much. The salesmen are nice, friendly and not too pushy! I love my Equinox! More